PM Them last night - no reply. They have not bothered to come back to this forum and address the point other people have made. I'm almost ready to say I've seen enough and they stand no chance... If there is still no reply tomorrow I'll send them an email to there marketing address.

To be honest they look like a flash in the pan, bit like some of the other cowboys I've had the displeasure of dealing with in the past few year..

Hi,

With each install Hyperoptic complete, we treat each development on an individual basis, working closely with building management to cater to their separate needs and requirements and utilising existing infrastructure wherever possible. This allows us to ensure there is minimum disruption to residents and the local environment. For that reason there is not a �typical� install as each install is tailored to the development.

Thanks,
Dami

Ok - so based on the fact this quality of the install in the thread appeared to be so poor have you any details of a 'better' install?

There is no way you will get any support or interest from this building till people have seen the quality of your work.

Sounds very evasive to me

If we arranged to see a couple of flats and get Hyperoptic to open up some ONT boxes for photos would you be happy?

The use of a media converter is not that unusual for FTTB type builds and I know plenty of expensive broadcast operations using these things 24/7 with no issues.

Reading deeper into the blog that this long thread started it looks like the Ethernet mess may actually have been left by the original builders for when people wanted to connect up sockets already in the flat and TV/FM wiring in the box too.

The choc blocks if you look at http://damientombs.me.uk/misc/how2strata/?p=103 are suggested to be the result of original flat builders.

Yep that would be great - there was a rep from Hyper who I did PM but no reply and no reply here either.

I accepted the lower box in the original post was installed by the builders - I'm more interested in the point I raised about the Hyper install, the unprotected fibre and the general state of things.

It not the use of media converters - I have hundreds of them out in service without issue as well, but I don't tend to mount mine with velcro tape and leave the fibre flapping about in the box. I'm sure you understand my issues over the general quality of what's been shown and it would be nice to know actually things are to a higher standard in general and they take there operation seriously.

If you could pop some photos up with this or maybe a fresh thread that would be nice as I know there are a couple of other people on here who are interested to see the results for them selves.

Hello IamQ!

Apologies for the delay, I've been on leave for a couple of weeks however I'll contact Andrew now and see if we can arrange site access for the TBB team.

I have some images for installations that I will post a link to this week.

Sunita

Interesting that the promise of pictures was made and two years later, still not pictures

Too much congestion to upload pics mate.

In reply to a post by cnnryng:

Interesting that the promise of pictures was made and two years later, still not pictures

Indeed.

I stumbled on this thread because I was trying to find images of Hyperoptic installations. I am a bit anal when it comes to having cables visible on walls etc, I've never once, anywhere, seen a cable TV or dish installation which I would consider acceptable for my house.

In reply to a post by IamQ:

To be honest they look like a flash in the pan

Seemingly not.

But not in my part of West London yet, and even when they are it doesn't look as if they'll be doing FTTP on an individual house basis.