In reply to a post by kasg:

I don't think so - the PC woke up in the middle of the night for some reason, which it does occasionally.

AV default virus scan - 2 a.m. Sunday?

In reply to a post by BatBoy:

In reply to a post by kasg:

I don't think so - the PC woke up in the middle of the night for some reason, which it does occasionally.

AV default virus scan - 2 a.m. Sunday?

No, it's not that, but I don't think it's relevant to the problem anyway.

In reply to a post by Bald_Eagle1:

I have just noticed the format of the date in your logs:-

29-Jun-14 6:27:01.47 - ONGOING-ISRUNNING-062701-142.TXT - Start of [HG612_stats.exe] - **** Version 3.0.0.0 22/06/14 ****


It should look like this (from my connection):-

29/06/2014 6:27:00.14 - ONGOING-ISRUNNING-062700-098.TXT - Start of [HG612_stats.exe] - **** Version 3.0.0.0 22/06/14 ****

29/06/2014 6:27:03.95 - ONGOING-ISRUNNING-062700-098.TXT - Normal End of [HG612_stats.exe]


Is it always recorded with this format (29-Jun-14) or did you paste the log data into another program that might have changed the format before posting it here?

No, that's how it is recorded, I assume it is taking it from the Windows default short date format, yours is probably different.

In reply to a post by Bald_Eagle1:

Also, is the date format correct (dd/mm/yyyy) in your actual modem_stats.log?

Yes.

Edited by kasg (Sun 29-Jun-14 13:44:41)

Quick note:


Existing users (v 2.1 upward) who choose to enable 'Receive beta updates' in the GUI will now be able to download the latest 'beta' versions of the programs directly to the Scripts folder without interrupting any running older versions of the programs (including the latest GUI).

As always, any feedback regarding the updated programs is welcomed.

Edited by deleted (Mon 21-Jul-14 19:47:43)

I've emailed you about this, but for the benefit of anyone else, it seems that Trusteer Endpoint Protection (aka Rapport) may have been interfering with the correct running of the scripts. Is anyone else here running HG612_stats AND Trusteer and having any problems (or not)?

I've been avoiding Rapport like the plague since RBS first started pushing it! (Not running the scripts since the modem software update).

Try disabling keylogger blocking http://www.trusteer.com/User-Guides/Rapport-User-Gui...

Thanks, I'll bear it in mind if I am tempted to reinstall!

In reply to a post by RobertoS:

I've been avoiding Rapport like the plague since RBS first started pushing it! <snip>.

I have left several companies that refuse to stop nagging me about using the dreck .

In reply to a post by RobertoS:

I've been avoiding Rapport like the plague since RBS first started pushing it!

I've avoided banks and card companies that push it. Don't trust such low level software not to make my system unstable itself!