Problem because they are estimated dates rather than guaranteed dates and when people see the date they expect it to happen and then complain to Openreach when it doesn't.

The alternative is that if they publish dates there is the potential of other providers to move in knowing Openreach's plan and scupper them.

Hmmm maybe..... Also doesn't help the Openreach cant seem to stick to there estimated dates at the moment..

I've seen some on here complaining about delays of up 9 months.. maybe more...

So not good for reputation really... Thats if openreach have a reputation left.

That's why they are so reluctant to publish the dates in the first place.

Different reasons drive changes to dates and some are almost certainly bad planning or cock-ups by Openreach. But some will be completely out of Openreach's control and may only be avoided by spending a lot more time and money up front in the planning stage - resource that is wasted if the job doesn't end up being problematic.

It is a balancing act. Openreach may or may not be doing a good job but as the full details of delays are unlikely to ever be published we will probably never know.

What is clear is that they are probably doing the largest single infrastructure rollout in the history of the UK and overall they aren't doing too badly.

In reply to a post by ian72:

What is clear is that they are probably doing the largest single infrastructure rollout in the history of the UK and overall they aren't doing too badly.

This is probably correct, and no they aren't exactly failing as they are managing to bump customers on poor speeds up.. Though some would disagree, specially rural folk on EO lines and long distance overheads.

Or even folk living in the centre of London on EO lines who have rubbish speeds as well. But, BT work on the stats rather than the individual and statistically the rollout is running well - but when your rollout is 66% then a third of people will be unhappy.

Edited by ian72 (Wed 30-Jul-14 12:23:24)

Yeah I did mean that too just forgot to type EO lines before rural fold on long lines...

Busy Busy Busy Morning

Have you ever tried managing a programme the size of the FTTC roll out? Especially one that is dependent on so many external factors ... It is not easy and there will be a team of project managers pulling their hair out at the problems they see.

Yes, nine month delays can happen but overall they are making best use of resources. For example they start to schedule a series of areas or cabinets. The local authority objects to one of them, so that then has to be renegotiated and re-planned.At the time of the issue the PM cannot be sure of how long it will take so he brings a block of installs forward and drops the problem one at the end to allow for issues to be solved.

Do you ever hear people singing BT praises when a cabinet goes live before te due date? No, but it happens and happens on a regular basis.

In reply to a post by mlmclaren:

Openreach claiming they will be adding more information regarding cabinets to its checkers sounds like a lode of rubbish to me.

Hopefully they'll include the BDUK information if they do, fttc-check.alc.im did.

There will be limitations from the various projects, i.e. while BT is in all the projects the level of information that comes out into the public domain varies according to the choices of the councils, even if they would like us to think it is always Openreach that is saying no to publication of info. Hence why some counties tell you which cabinets are under survey and others don't

In reply to a post by Jax2:

Says it all really:
http://community.fttc-check.alc.im/30-pcp-data-removed

Thanks for the info you did make available Adam, it was very useful.

It seems a real shame that such a useful and informative source has been lost.

That site enabled me to find out more than the openreach one ever did.

A big thank you to the person who was running it.

And a bigger **** you to whichever idiot got it closed.