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Standard User jchamier
(eat-sleep-adslguide) Wed 13-Aug-14 22:37:23
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
In reply to a post by zom22:
The FTTC network demarcation point is the lan side of the modem - so the modem in its entirety is part of the network you are not allowed to interfere with (or sell!).


It can't be, it has a nice end user removable connector on the wall socket that it connects to. Also ISPs are now supplying no engineer to fit the service. The FTTC (VDSL) network demarcation is the same as ADSL - the NTE5.

The fact that Openreach loan a box is a financial issue, similar to Virgin Media loaning you a box to receive the "services" under contract. Should you terminate the contract they are at right to recover the box or payment thereof. None of this is "illegal" as its not broken a law, its just contractual terms. (That I suspect the individual probably hasn't signed or agreed to, as its in the ISP to Openreach agreement).

James - plusnet unlimited fibre - 2 Jun 14 - 470m - Sync 55/9.4 (BT was 51/9.8)
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - PN BQM - PN speed - old BT speed
Standard User adslmax
(knowledge is power) Wed 13-Aug-14 22:55:38
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Re: The Openreach modem...


[re: jchamier] [link to this post]
 
Believe me! Openreach will never asked to return it back! As for Virgin Media they did ASK me to return Superhub 2 which I did!
Standard User deleted
(deleted) Wed 13-Aug-14 22:58:02
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Re: The Openreach modem...


[re: MrSaffron] [link to this post]
 
When my BT/OR Modem died shortly after installation, the Engineer took the dud away so they can send it back for a Warranty Replacement.

Clearly, BT/OR think it's theirs (rightly or wrongly).

Sorry to 'muddy the water' on the issue...


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Standard User deleted
(deleted) Wed 13-Aug-14 23:14:22
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
Rather than guess, I asked Openreach. They told me the modem is issued to the ISP and it's up to the ISP what happens to it. The ISP told me it's mine after the initial contract period.

Sorry to spoil the guessing game.
Standard User RobertoS
(elder) Thu 14-Aug-14 00:47:02
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
In reply to a post by G3UZF:
When my BT/OR Modem died shortly after installation, the Engineer took the dud away so they can send it back for a Warranty Replacement.

Clearly, BT/OR think it's theirs (rightly or wrongly).

Sorry to 'muddy the water' on the issue...
More likely they removed the dud one to dispose of it in an approved manner, rather than the user send it to landfill. AIUI all electrical item suppliers these days must offer a free disposal service. Link.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Thu 14-Aug-14 02:47:00
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Re: The Openreach modem...


[re: MrSaffron] [link to this post]
 
Thanks for the clarification.
Standard User deleted
(deleted) Thu 14-Aug-14 09:35:19
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
A handy link for FTTC stuff.

http://br0kent3l3ph0n3.files.wordpress.com/2012/11/b...
Standard User deleted
(deleted) Thu 14-Aug-14 10:58:52
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
In reply to a post by zom22:
The FTTC network demarcation point is the lan side of the modem - so the modem in its entirety is part of the network you are not allowed to interfere with (or sell!).
Care to share the source of this information? It's my understanding that the master socket is the demarcation point, as it is with legacy broadband and phone...
In reply to a post by zom22:
From a legal/contractual point of view it is exactly as per a gas meter/gas pressure regulation device or electric meter/main fuse - not for you to touch in any manner.
There is no law surrounding this area and as such I suspect it's entirely different compared to regulations surrounding gas and electricity. Happy to be proven wrong though, should you be able to supply the source of the information.

Paul

Edited by deleted (Thu 14-Aug-14 10:59:59)

Administrator MrSaffron
(staff) Thu 14-Aug-14 11:12:39
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Re: The Openreach modem...


[re: RobertoS] [link to this post]
 
Also if dud under warranty, Openreach may get money back if x% of units fail in first Y months.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 14-Aug-14 11:31:03
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Re: The Openreach modem...


[re: deleted] [link to this post]
 
In reply to a post by systemx:
A handy link for FTTC stuff.

http://br0kent3l3ph0n3.files.wordpress.com/2012/11/b...
Excellent document, thanks.

It clearly states that the NTE5 (master socket) is the OR demarcation point (page 25 bottom most paragraph).

Paul

Edited by deleted (Thu 14-Aug-14 11:33:22)

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