Yes but I don't really know what he could have broken, he says he only re-terminated a couple of the junctions on the BT line and didn't touch the other.
I can only assume there is a chronic crosstalk problem in the drop wire but I can't work out how he's made it worse.
He is coming back Tuesday, think he said he would bring or talk to his "coach", think he was quite new to fibre but was doing his best.
At the start of the day we had syncs of 80 + 57, after the *fix* we had syncs of 56 + 53