I can understand - I get an average of 6.5 here at The Green In Pembroke The line drops at random and after more than 10 years and 3 ISP's, Openjoke still insist there is no fault on this line, I don't know if it is disinterest or if the local engineers are so inept they cant find it, or some combination of both factors.

They even managed to make a complete horlicks of the ground survey of our Fibre cab so while most Pembroke now has FTTC we are stuck on mouldy old copper right back to the exchange. Superfarce Cymru are a waste of time and money, Its a waste of time trying to get any meaningful information from them - they seem purely concerned with PR, generating positive spin based of selective reporting of situations. Every question I have raised with them gets a bland non answer (often a template from what I can see) seeming to lack in both fact - and commitment to serve the public tha are making enquiries.

Had a word with Pembrokeshire planning today, they confirmed that the original notification for PCP29's twin was made last year and given unrestricted approval. They say that anew notification was made of The intention of Openreach to site a cabinet at The Green In Court Terrace Opposite Croft Court, and that there are no planning issues preventing it going ahead.

So that's one excuse that Superfarce Cymru offered blown out of the water. The annoying thing is that if I can find that out with a couple of phone calls, Why couldn't Superfarce - on behalf of a taxpayer who is actually paying towards the funding of this? They are useless - and unresponsive to the public that fund their existence.

Close the wasters down. They seem to contribute little to the roll out apart from a twatter feed full of inane PR drivel.

So far no reply from Superfarce, But I'm sure someone somewhere can tell them what sort of time frame we are looking at, I wonder who got our hardware?

Well i got this reply today from farce...

Good Morning

Thank you for your email. Exchange only lines are included in the roll out of Superfast Cymru. The solution used to provide fast fibre broadband may, however, vary from exchange to exchange. For example, a new cabinet may be installed to provide fibre to cabinet technology or a fibre may be provided to your premises directly, known as fibre to the premises. If you register on our website, www.superfast-cymru.com, we will issue monthly updates on the programme and also contact you by email when work begins in your area. If you have any other queries, or require any further information, please do not hesitate to contact me.

Kind Regards,

Martyn Rogers
Superfast Cymru Team

Well thanks for nothing all that information is on the website, but any specific information i ask for went completely ignored.

on another note, since this rollout started in the Dock my ADSL has gone 10x worse for dropping connection, yet openreach or talktalk refuse to believe anything is wrong.

it makes me laugh we cant even get a stable HSPDA+ signal round here or else id get rid of hardline broadband..

I have found that with Superfarce you have to be rather assertive in the wording of any communication with them, reminding them that there are specific points that you have raised that they have completely sidestepped. They seem overly fond of template emails apparently preferring to focus thier energies on pumping out Pr spam and half truths about the wonderful roll out (neglecting to mention the many unserved areas they are leaving all over Wales.

Typical of anything with Cardiff involved. a half assed job without any real enthusiasm.

Following last weeks email regarding the delay to PCP29, today was the last of the 5 days that Superfarce say they will respond within. Guess what? No Reply, not even a "we are still waiting for someone to get back to us".

Just goes to show how lowly they view those who fund their existence. I guess now its time to involve The Assembly member - not that she seems to be very clued up on this. I keep seeing stories about huge delays for those who get passed over the way we have been.

Superfarce really does sum it up.

I do not know why they even take queries!

a little off subject but, regarding LLU in Pembroke exchange, i was messing around and entered my details in Sky's website, and for the first time it advised me that while Sky Connect was available today, within the next 6 months they are expanding to our area and Sky Unlimited will be available.

I hope so because i want rid of TalkTalk's LLU service.

I know someone that works for Sky and at present he is on TalkTalk. He is unaware of any plans for LLU at the present, if that changes I will drop you a PM, I never understood why Saundersfoot was the Sole exchange in Pembrokeshire unbundled by Sky in 2011 - followed by Tenby more than a year later. I cant figure out how they decide the strategy, it looks a lot like throwing a dart at a map (so maybe there is hope for the monks on Caldey )

I was happy on daisy using TT tails but Vivaciti dropped them and put me back on Enta (annoyingly because I had ditched them) and I see little point in paying an activation fee to go back to a TT based service when I am agitating to get our delayed fibre cabinet completed.

SWPM really isnt a good exchange to be on - even Google cant get its location correct on the map - seems no one loves it lol

Had a response (finally) from Superfarce

I am sorry you have the impression that you are being ignored in your area. This is truly not the case with 14 cabinets already installed and work underway on another 15, which includes your cabinet. We may have another location for the cabinet that serves your property but the spine work and cabling also needs to be planned. Be assured that we will continue to work on your cab but I am not able to offer any dates as work is still very much in it's infancy stage.
Thanks for your email and again, I am sorry for the delay in coming back to you.

Next year sometime never....

The new location is a few feet from the old one. It's CLOSER to the Trunk route, I read this as "we are busy bringing patches of coverage to other areas while shouting about how we have brought it to all these communities." Looks like I am screwed for the near future. A dodgy and underperfomring line and a botched FTTC roll out. Isn't UK broadband wonderful?

Thats my main concern with this rollout, its like lets install 15 cabinets per area, (the easiest ones) and then state on the website pembrokeshire is covered etc, i really wish someone else had won this rollout.