They been pretty useless imho. BT helpline.
BT - We just check on the website, your phone number is not enabled for BT Infinity.
Me - Openreach say i am ready for Fibre on the page
BT - No we dont see that, we just checked on the portal
Me - Why do my neighbours have it ? Can you check ?
BT - No we cant. If you wanna raise a case... get me your neighbours landline number



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