Due to some person reporting Openreach to the ASA for their updates, Openreach stopped giving them.
I know this is some months later but they appear to be talking again.
I emailed openreach about why FTTC was slipping on my cabinet (for the last two years) and I got this reply within 10 days....
Dear Mr XYZ,
Thank you for your email. I have checked the records for the address you have provided and can confirm that you are connected through TILE HILL exchange cabinet 34.
I can confirm that your line has no planned cabinet upgrade as this vicinity has been selected for FTTP (Fibre To The Premises) service. This will involve a direct fibre link from the exchange to property.
At the moment I am unable to provide details regarding dates as this is still within the early stages. Some of the early deadlines are due within the next month. Once these review dates have passed we will have a clearer picture regarding the timescale for completion.
At this stage I would recommend that you re contact us in 2 months when we have further information regarding timescales.
Kind regards