thanks for your help , will contact BT and ask for the job to be done properly.

thanks everyone

Edit: BT engineer coming out on Monday, will update.

Edited by deleted (Thu 09-Oct-14 21:43:16)

Well, engineer booked for Monday 8am - 1pm, he phoned at 11am and told he would be late but if I stayed in he would get to me, at 6pm I gave up ! Got new date, Wed 1pm - 6pm , no show (although 2 calls from BT asking if they had been}, told them to shove it and was connected to UK, 1 more chance then I'm off

A few no-shows and 2 engineers later, line now fitted direct to upstairs socket and the connection is now reliable although uploads no where near as advertised (17-20), been told too far away from cabinet to better 5mb on a good day !

Thanks for all the input.

Extension wiring usually has a far more drastic effect on downstream than upstream as the former is much more vulnerable to noise as the signal is at its weakest at that point. In contrast, the upstream is at its strongest at that point, and any noise introduced is proportionately low and will be similarly attenuated on the way to the cabinet. (The old disconnecting bellwire trick often had a very large effect on downstream speeds but made much less proportionate difference to the upstream).

I think there's something else wrong, and it will need a complaint to the ISP as the upload speed is much lower (in proportion to the downstream). It might conceivably be something wrong with the modem, but I suspect something awry in the network.

This is slightly different on FTTC as the upload spectrum is split into several segments and interleaved with the downstream, rather than being concentrated in the lowest frequency segment that travelled for many kilometres

if you still only have 5 upload might be worth bouncing back, your down/up speeds dont seem right, if you can get 50 down I would expect more than 5 up.

In reply to a post by Chrysalis:

if you still only have 5 upload might be worth bouncing back, your down/up speeds dont seem right, if you can get 50 down I would expect more than 5 up.

Bouncing back?

I would still complain about your upload speed

In theory you should be getting 10Mbps

but given the SNR as said above it doesnt look like your line can hold that speed

unlucky maybe.

Edited by epyon (Wed 05-Nov-14 23:16:28)

I think he means bouncing the ongoing problem back to BT.

thanks, i cant be bothered with the hassle, today I tested speeds and my downloads have quartered to 9mb! wish I has stayed on Sky bb NOW