Or email me [email protected] and I'll pass on to Openreach.

Need full address and telephone number if one is active at property. Also if you have a neighbour who is actually using FTTP then their address would be useful.

Thank you, I have sent an e-mail.

Today I received a call from BT customer care team. They said that they had now received confirmation from Openreach that I am in a native FTTP area and that I will be able to order a service. At the moment they do not know when but will get back to me. Will update with progress.

In reply to a post by putersaysno:

... now received confirmation from Openreach that I am in a native FTTP area and that I will be able to order a service. At the moment they do not know when but will get back to me. Will update with progress.

Keep your eye on the checker (daily/weekly) to see when your FTTP becomes available.
(If you haven't got a BT-based phoneline you'll need to enter your full address and postcode instead)

You may be interested to know that the PlusNet FTTP Trial has now been re-opened to existing customers (in other words you would need to sign up for ADSL first, then apply to go on the trial).
See here

My problem is that FTTP is already in my area and the rest of my road can order it. Unfortunately my house was built after the rollout so there is no fibre built to my door. I would like to think that Openreach would have thought about such things like new builds in a FTTP road and it would be easily extendable.

Signing up to Plusnet might not be the best move as they cancelled their trial once already and I can not do anything until the fibre is built to my door.

In reply to a post by putersaysno:

My problem is that FTTP is already in my area and the rest of my road can order it. Unfortunately my house was built after the rollout so there is no fibre built to my door. I would like to think that Openreach would have thought about such things like new builds in a FTTP road and it would be easily extendable.

Presumably the copper telephone cable to your property is not overhead via a pole? If it was, then it would be a simple matter of looking at the pole to see if there was a 'bottle' shaped FTTP manifold on the pole, and if so, probably just a matter of getting BT to update their database.

Hopefully MrSaffron's prodding of Openreach last week will bear fruit.

In reply to a post by putersaysno:

Signing up to Plusnet might not be the best move as they cancelled their trial once already and I can not do anything until the fibre is built to my door.

I think it would be a pretty good bet that PlusNet have re-opened their FTTP trial due to the fact that there were quite a few disappointed customers who have recently had FTTP made available in their area, but who could not then order from PN. There have been several who have asked and been allowed to go on the trial since it ended.

Good luck in your quest for FTTP!

Edit: typo

Edited by Rastus (Tue 25-Nov-14 16:15:42)

My copper cable is overhead by pole. It appears that when checking DSL checker for all other houses in my road that feed is UG so no FTTP manifold on the pole. There is trunking from my house to empty DP outside with blue rope ready to pull through cable for fibre. I am guessing that there is a fibre manifold in the DP 50 foot down the road that connects to the DP outside my house.

It has been known for there to be database errors ...
e.g. a friend of mine lives in a street where further along the road a FTTP manifold can be seen at the top of the pole. The poles in his part of the street have had ducting complete with pull-ropes installed to their bases (but no fibre tubing pulled through as yet), and until recently the checker said FTTP was unavailable even though the addresses further along and served by the pole I mentioned above with the manifold fitted have FTTP available. All the addresses are served by the same cabinet for their copper services and all are overhead.

When this was chased up with Openreach (via the local Superfast organisation) the database got updated after a few weeks to show that FTTP was available to them, but confusingly it says for the affected properties "Single Dwelling Unit Residential UG Feed Not Evaluated." Strange ...

My friend spoke to an Openreach engineer who was doing some sort of checking/inspection of the pole opposite his house (which supplies his copper cable) and queried the situation; The engineer suggested that that part of the infrastructure had probably been missed!

I have received a message that my property will be added to the manifest record and it should be possible for me to order in a few weeks. Will update my progress. Thanks to the people who have helped me.

Excellent news for you, that certainly sounds like a step in the right direction!

In reply to a post by putersaysno:

Signing up to Plusnet might not be the best move as they cancelled their trial once already ...

Just to add what I said earlier about the PN FTTP trial closing previously; in case you weren't aware, it was only closed then to new sign-ups - the people already on it remained on it and retained their FTTP.

I strongly believe that having closed it once they probably realised that was a backward step with more and more FTTP gradually becoming available, and that they were excluding an increasing percentage of their customers from upgrading. The logical way forward would be to now keep the trial open until they are ready to introduce an official range of FTTP products similar to the BT offerings (presumably keeping the prices below BT as with the prices of the present trial products), and with the potential of attracting new customers.

Anyway, good luck with your FTTP progress.