Telephone Number xxxxxxxxx on Exchange ASHFORD is served by Cabinet 21
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

WBC FTTP Up to 330 Up to 30 -- Available

WBC ADSL 2+ Up to 12.5 -- 11 to 13.5 Available
WBC ADSL 2+ Annex M Up to 12.5 Up to 1 11 to 13.5 Available
ADSL Max Up to 5.5 -- 5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Copper Multicast -- -- -- Available

This is what the DSL checker shows now. Put in an order for Infinity 2 this morning, install date of 12th of December. Thanks to Andrew for his information. Seems that if the BT Putersaysno and you think they are wrong you should pursue them and Openreach.

Congratulations!

Keep us informed on how the install goes - hopefully it will go smoothly. FTTP installs take 2 visits, although normally you would only need to be present for the second visit for the internal stuff.

Openreach engineers fitted a small brown box to the front of the house and fibre / cable was supplied overhead from pole. I now have 2 wires from the pole to my house, 1 wire to each side. Do I need both the fibre & copper wires ?
Second installation appointment was cancelled from the 12th of December & has been put back until the 16th.

Voice will often still come down the copper pair, it can be done over the fibre using Fibre Voice Access but depends on what the retail provider has ordered.

They also do not usually rip out existing copper, because of the fact that lots of people still want the copper e.g. redcare alarms etc

AFAIK, I've seen somewhere that BTOR sometimes use a 'figure-8' type cable which basically consists of a wired cable containing the copper conductors and strengtheners, whilst the other half of the '8' consists of a tube through which the fibre would be blown.

Using that would obviously mean there would only be one overhead cable from the pole to your house, but I guess it would depend on various factors whether this type of drop would/could be used, e.g. where the existing copper enters the building in relation to the fibre entry point.

Maybe TBB member Zarjaz (who installs the stuff!) will see this and comment.

I thought that overhead fibre was delivered in a cable that came with copper too; the old cable can be removed, to reduce the total loading on the top of the pole.

Edit. Grr. Must use refresh more often ...

Edited by deleted (Sat 06-Dec-14 14:23:38)

Figure 8 stuff is what I've seen the most of, but probably like all these things there are variations.

Sounds like the two separate feeds may be coming from different poles, hence a copper feed from one and FTTP from another. Maybe the DP with the copper feed is a joint user pole, having electric up it too ? Who knows without pictures.

Openreach will leave a copper pair to the premises, as at some point you or another owner may wish to use a service provider who does not use fibre to provide service.

2nd install took place yesterday and getting speeds around 80/20. Phone is also Fibre. I was told by the engineer that I could ask for copper wiring to be removed. Overall happy with the way the install went.

Very glad to hear it.