Fingers crossed for you then fella - let me know how you get on ordering. I'm hoping mine is live before Chrimbo but not holding my breath - apparently all exchanges in Pembs are having their fibre fed from H'West so it's gonna be a lot of work . . . . . . .

lol well I am in north Pembs so hope it hasn't got to come all the way from Haverfordwest! Cardigan is already live so maybe it's coming from that direction...

Ordered today, its an engineer install and the earliest available date is PM Xmas eve.

Why do I have a bad feeling about this?

lol I know what you mean! All I can say is you lucky bu**er!

Mind you - you have been waiting a while

Mine is definitely not going to be until January sometime now as all the fibre to upgrade the Pembrokeshire exchanges (inc. the Dock) comes from H'West for some reason so got to wait til they've pulled it through to Tenby

Of Course! You should have known that anything round here would be Haverfordwest-centric. The south of the county is always second best, I haven't heard anything about the cab in Pembroke Dock that was mentioned here either, I hope they get sorted soon.

The annoying thing is the lack of real feedback about the roll out. Superfast Wales are useless. They told My A.M that the cabinet was subject to a new planning application some 2 months AFTER PCC had agreed a variation for the location of PCP29. All they seem good for is spewing out press releases that gloss over the real issues and delays that many are suffering. You would hope that a publicly funded body like Superfarce Wales could do better when approached by the public about matters for which it shares a responsibility.

Now I need to find out about PCP 20 that serves Waterston. I have friends there that have a really poor service,

Tomorrows the day... Probably a huge disappointment ... when I booked the install the guy i was talking to said... its the worst possible scenario... PM install.... so likely to get "lost" with any morning overruns..... Xmas eve... "hmm I dont have lots of time now... I'm going to bounce this job back"

We'll see....

Have you had an automated call reminding you about the appointment?

The times I had an engineer turn up matches the times I got the call. The no-shows coincide with getting no such call.

Really not looking good then

Well... On my way home Xmas eve lunch time I noticed a kellys van parked by PCP 29. I stopped and asked the guy if he was working on my line. He was actually doing 2 activations. As my place was on the way to his other call he did mine first... Well he was here not more than about 10 mins. Having corrected his mistaken belief that I was a plus net customer who did not need a modem, he threw the new faceplate on the box. Ran some sort of line test that ended with a voice confirmation that the test was OK, and was gone trekking me that the modem would connect shortly.

By 2 pm I was starting to smell a rat, my connection seemed to die at the router. Having checked all I could I put in a call to support. They could see no log in attempts on my line at all, with the line still showing ADSL installed but not connected. I was told BT still had some work to do on mapping the new service and that hopefully it would just come on by late afternoon. Well by 6 nothing was happening so I got back on the phone and more tests including us trying a pppoe connection from a laptop straight into lan1 port on tge hg612, with settings provided by the support guy which resulted in an error message saying that a connection could not be established to the PPP server and to check settings then contact administrator.

Having verified we were using the correct details this has they again went back to BT.resulted in them putting it out to BT as by now they said.... I should be able to connect. At 8 last night I called again resigned to the fact that once again BT had managed to make a Horlicks of things and sure enough we now have an engineer appointment for tomorrow morning, so essentially they have shafted my entire Xmas, I'm back in work on Saturday, tomorrow I was going to go out.

I just hope the engineer doesn't ask me if I had a good Xmas, I have half the lounge stacked against the wall so they can get at the socket. I'm not impressed and very angry at having my couple of days off wasted by some cowboy outfit. Now I know why he kept saying �you can hear that tested OK can't you?". I'm sure he knew there was an issue and chose to walk away. What realy grinds my gears is that on Monday my ISP took payment, but I am left with no access to either the old ADSL or new VDSL devices, added to that it's the end of the biling month for my phone so I have little allowance left.

NOT impressed.

Edited by deleted (Thu 25-Dec-14 17:03:41)

Decided to give my Fritzbox 7390 a go, found some settings for VCI/VPI and Vlan, popped them in and Bingo!! I cant access the Openjoke modem, so a bit of detective work with the tablet was called for, it was posting here earlier that got me to thinking about the Fritz, When I mentioned the Fritz yesterday support had suggested that I leave the openjoke modem in line until the line was set up and running properly, I now wonder if the openjoke unit is defective, it has all the lights on that it should have, but doesnt connect... cant figure why.

I have sync @79936 and an attenuation of 15db, one of the things I like about the Fritz is that it is so easy to configure, I got it because it was Fibre ready - I wish I had gone with my gut feeling and tried a manual set up sooner.

Now we need to see if the mysterious line drops stop.

For now I'm just happy to be on line - cancelled the engineer tomorrow so I can now go out and enjoy my day off before I go back to work on Saturday.