Hello all that replied.
BTO seems to of now rectified the issue and is now displaying the correct information.
As for the Roding name, I was unaware of this, even when spoke to a mate that works at BTO about the incorrect name.
But I guess back in the 30,40 or 50's (before my time LOL) it may of been named after the River Roding that runs very close to the Ilford Central Exchange.
What confused me was when I was told that Roding was its name and where I did an exchange name search and was also told Roding (LNROD) which is miles away and we couldn't be connected to that, also not knowing what areas do what in the Ilford Exchange building didn't help, I was under the impression that our phone lines (including the broadband) went to the Ilford Exchange (LNILC) where they separate the broadband from the phone line, and the broadband then gets routed to the relevant ISP's Network etc.
And SamKnows confused the situation also, one can only go with the information available to one
As to of getting BT to rectify the issue, I did try twice over the phone but was told by BT India that they have no way of doing this on their system apart from raising a fault etc so I gave up with them, which was why I posted on here hoping somebody that had contacts with BTO, which might of just happened or maybe my mate passed on the info, either way its now displaying the correct name.
So thanks to all that pointed me to the correct information and possibly informed BTO of the incorrect information being displayed.
Paul