Looks like DLM has capped your sync speed TBH

well that happened 2 weeks ago, openreach reset from 40/6 to 63/20....now im at 48/8 in 2 weeks....again....and also with a new (5th) HH5

Yeah, if the DLM is reset without the underlying fault being fixed, history repeats itself.

i will make sure he knows the story tom so he actually fixes it properly this time.....

Good luck

Cheers, will post results once it's running.properly......

In reply to a post by bladerider666:

Cheers, will post results once it's running.properly......

Information for Helpdesk agents

When contacting the BT Broadband helpdesk, the agent might ask you for details about your BT Home Hub. This page contains all of the information they are likely to request.

1. Product name: BT Home Hub
2. Serial number: +068342+NQ43005359
3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 27/01/15
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:04:43
6. Data rate: 19999 / 65411
7. Maximum data rate: 23468 / 65451
8. Noise margin: 15.3 / 6.5
9. Line attenuation: 15.9 / 14.9
10. Signal attenuation: 16.0 / 14.9
11. Data sent/received: 0.5 MB / 1.3 MB
12. Broadband username: [email protected]
13. BT Wi-fi: Yes
14. 2.4 GHz Wireless network/SSID: BTHub5-3KTW
15. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security: WPA2
17. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID: BTHub5-3KTW
19. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security: WPA2
21. 5 GHz Wireless channel: Automatic (Smart Wireless)
22. Firewall: Default
23. MAC Address: c8:91:f9:3b:84:54
24. Modulation: G.993.2 Annex B
25. Software variant: AA
26. Boot loader: 1.0.0

engineer coming back in 30 mins after reseting broadband to check for any problems.

Has he fixed the fault?

hes not back yet........

In reply to a post by bladerider666:

hes not back yet........

he found a connection was partly loose and hes fixed it, after having a discussion with him i think they are going to set my broadband to 59/60 capped to hopefully make it super stable....line length is 400m to cabinet he told me and snr is 5.9