As @lockyatlrg says, I don't think it works like that...
I'm not on an ECI cab.

Edited by b4dger (Tue 31-Mar-15 18:08:51)

As I said I pointed this back out to Openreach, so waiting to see what the answer is.

In a perfect world there would be a nice easy firmware file people could download and install on the ECI, without all the other hacking around involved

I agree. It's pretty daft to locked both HG612 and ECI modem from Openreach.

Edited by adslmax (Tue 31-Mar-15 18:14:16)

In reply to a post by lockyatlrg:

The OP eng said they have not had HG612 modems for a good while now and all they use is ECI regardless of cab brand.

I certainly got an ECI modem on 27th February. Cab is a Huawei 288.

In reply to a post by MrSaffron:

Openreach in theory believe that ECI modems were handed out only on ECI cabs, pointed out that it was sometimes just what was in the van

I work for a computer support/repair company in east kent and our local exchange is all Huawei cabs, but I've only seen ECI modems on customers lines. My own line and the two at the office both have ECI modems on a Huawei cab too. Of all our customer's lines, I've only ever seen 2 Huawei modems, but loads of ECI ones.

In theory maybe, however in some cases, such as mine, they were provided to resolve other problems on the line.

Looks like I've also been affected by a large speed drop and increased latency caused by G.INP and ECI modem. I have a ECI modem which was installed Jan. 2014 by BT when I regraded to FTTC and until Sunday I had a stable 74Mb/s download - 7ms ping. Now I get 63Mb/s and 15-17ms ping.

Normal speed and ping: http://www.speedtest.net/my-result/4200894764

Latest speed test: http://www.speedtest.net/my-result/4258231004

I'm also with Zen internet and and just now sent them an e-mail regarding this issue and how can I get back to normal speed and ping.

Edited by knight01 (Wed 01-Apr-15 19:18:44)

Looks like the update to the modem and reset has not worked at all G.INP back on my line and the modem has not been updated, complete fail from BT!

The speed has dropped and ping is the same as before!

After BT messed and reset the line on the 31st at 9am it was 19999 79996 and 9ms ping with ECI modem

Was fine for 2 days until aprox 7am this morning, now the sync speed is 19999 67920 and 25ms ping with ECI modem

Put the HG612 version 2B SP08 (my friends modem) Speed is 20000 79999 and 12ms ping



Showing when BT came and reset the line and showing perfect line onwards

http://www.thinkbroadband.com/ping/share-large/6bea3...

Showing a perfectly stable line for the day after - happy days

http://www.thinkbroadband.com/ping/share-large/02aeb...

Showing a perfect line again and then the drop at 7am down to 67mb and large increase in ping, the second RED line is when resetting everything and the third RED line is me changing back to the HG612 where ping drops and speed increases.

http://www.thinkbroadband.com/ping/share-large/3e095...

Edited by lockyatlrg (Thu 02-Apr-15 11:12:30)

Think I am a bit slow here, but I have noted a similar issue on my line on the morning of the 31/03/2015:

http://www.thinkbroadband.com/ping/share/7383d3b9c1f...

Interestingly though, my sync speed has actually increased to the highest I have ever seen for my line, but the latency has gone up quite significantly.

19999 64387 66519 TR101 Auto 31-Mar-2015 06:46 31-Mar-2015 06:46

I don't have an unlocked modem so unable to give any more stats on this one. And I can't re-call which make of modem I have though the MAC address of it looks to be vendor: Alcatel-Lucent-IPD

I'm not going to bother forcing a re-sync - I'll just wait and see if it sorts itself out. I plan to be downgrading back to a 40/10 service in May anyway.

Edited by deleted (Thu 02-Apr-15 10:45:24)

Not being funny why ? it is BT's fault that they chose to supply their active NTE's (Modems) in a locked state and also have failed to issue the correct firmware in advance of G.INP roll-out , So why shouldn't they be compelled to fix such issues ?

it's also a direct result of their own stupidity & poor planning that the DLM can't be reset without an engineers visit ,which is overkill & is a waist of a resource . talk about dumb asses bt lead the way with that,
As they supplied me with an ECI modem and it performs better that the huawei i will be seeking a line/DLM reset myself, unless BT are going to compensate me for a modem with a similar chipset as the eci if i have to go and buy one,

Edited by tommy45 (Thu 02-Apr-15 11:42:02)