Are you saying the sr101 is the problem? I doubt they would just give me one, having a modem + router doesn't really bother me. I can't think my router affects the sync speed..

No It's not the problem just an idea really!

Always worth a try!

The only problem with requesting a sr102 is Sky will charge £69 + p&p. It's why I don't use a Sky supplied router anymore because they wanted me to pay for a new router when the Sagem they supplied blew up.

Oh Yeah.... Sky do the out of warranty charge just like with their Sky+ boxes don't they!

Well if in contract they wouldn't but then I suppose they would want good reason for it to be faulty!

Sorry I missed this post actually, thanks. Am I stumped then? Or should the speed eventually return? I never had DLM when I was on ADSL thankfully (bethere).

If it won't work with G.INP properly then you could argue that it's not compatible therefore they should replace it as it's not the fault of the customer that BT have Deployed G.inp Sky should provide compatible kit in this case they did not they supplied the cheapest like the others do

As for the DLM banded profile, this could be a result of sky's choice of DLM stability profile , DLM would probably need a reset to clear this banding , or it may take a very long time

Edited by tommy45 (Thu 16-Apr-15 14:42:02)

Post deleted by WelshWArrior

Whoops!

I was about to reply ....

Hi

It is worth knowing that modems degrade over many months of 24/7 usage, so after a year or more just swapping to a new one even of the same type can see some improvement over an older one, so depending on the age of HG612 and how much use it had before you, it may not be performing at 100%, especially if it ran hot.

The main issue is the capacitors, a lot play the role of reducing noise from the power supply and from other parts of the router/modem, but only have a lifetime rating measured in thousands of hours, and the hotter they are, the shorter the lifetime. As they wear out, the modem starts becoming more electrically noisy internally, this noise adds to everything else and can affect the sync speed.

Regards

Phil

hahaha yep - a made a silly post