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So, I have had a week of hell, and its continuing, ever since the cabinet has been installed and gone live on london road, my connection has been dropping every 30 minutes staying down for 10-15 minutes and then i get about 20-30 minutes of up time..
So i ring Sky, they make me reset my router and change my microfilter (rolls eyes) for them to state its just line noise issue, yet they fixes do not work i have been given a 5 day Openreach timescale for fix, 2 days in nothing so far...
I also express my complaints over being missold my broadband,
I was happy with talktalk ADSL and awaiting Fibre (talktalk have GEA Link in pembroke exchange) but sky convinced me it was cheaper (which it is) but promised me as soon as my cabinet went fibre live i could have it.. i have also noticed since the cabinet was installed my ADSL2+ connection has gone from 19MB to 14MB max connection.
no one informed me about GEA Links, and Sky's care free attitude to installing them, I am tempted to take this through the ombudsman as a misselling as so I can get out of my contract and go elsewhere.
Not very happy right now with internet... I have an autistic boy who is major dependant on his ipad and a connection, he cannot grasp the internet not working properly and this week has been hell. not that Sky care less.
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