In reply to a post by mlmclaren:

I think we need to forget about the cabling ....

That's what we do need to look at. His attainable and actual are spot on for the attenuation. So unless something is causing that to be high he isn't going to get much more.

Hi Roberto

It's got to be that cab as it's the only one live within a mile. It was an old lady that lived here before we bought it so no VDSL plate and I'm pretty sure she probably didn't have Internet either. The line had been totally disconnected back in October after she died.

I think the best thing to do is put the Openreach modem back on when I pop home at Lunchtime and check if the noise is still there. If it is, I can report it to Plusnet and hopefully get an engineer back out. I still have the mobile number of Engineer that called yesterday - very tempted to give him a quick ring but better not

Yes it is back but not as pronounced.

In reply to a post by MHC:

Care to point to the OPs actual figures?

Yeeees http://forums.thinkbroadband.com/fibre/t/4414929-re-...

In reply to a post by WelshWArrior:

Finally some sense

Is it worth mentioning it to Plusnet or are they likely to give me the usual speech of having to wait until the 10 days is up? The line noise make me think they'll probably listen to me.

If you report noise on Phone then Plusnet "should" something about that immediately

Another thought .

Assuming you are still using the Billion, but the OR modem back on, (with a different ADSL cable if you haven't tried one yet), then after a couple of minutes run the BT Wholesale speed test (ignoring the red instructions as in effect you'd have just done them), and continue to the Further Diagnostics.

Tell us the downstream IP Profile from that. We can calculate back to see if it is still 57Mbps. The actual speed will still reflect the 57Mbps even if the IP Profile has gone up, due to the Plusnet Current Line speed lagging on change.

To be fair the MHC, the estimated quoted above is for my neighbours either side of me using their mumbers. Mine is as below:

Telephone Number 01834844xxx on Exchange TENBY is served by Cabinet 3
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

High Low High Low
FTTC Range A (Clean) 59.6 39.3 16.1 10 -- Available
FTTC Range B (Impacted) 50.8 28.2 15.9 7 -- Available

BUT - and this is a big BUT, those are for my OLD house that I moved from which is 5 doors away but over 300m further in line length due to it going around corner and to SCP before continuing onto old house. The figures don't seem to have been updated since I moved last friday - they are identical.

Edited by WelshWArrior (Thu 18-Jun-15 11:30:43)

In reply to a post by mlmclaren:

In reply to a post by MHC:

Care to point to the OPs actual figures?

Yeeees http://forums.thinkbroadband.com/fibre/t/4414929-re-...

NO. Read the post:

Just did a check on the availability for neighbours either side of me with their phone numbers, I got this:

High Low High Low
FTTC Range A (Clean) 80 80 20 20 -- Available
FTTC Range B (Impacted) 80 61.9 20 12.2 -- Available

The OP has also said that the line to the property was disconnected last October so a check on the number could not have been made and any estimates would have been using the address checker which is acknowledged to be a very rough estimate.

"for neighbours either side of me with their phone numbers"

That makes sense that they haven't changed yet. In effect at the new address it is a new number and for a few days it always shows the results for wherever that number previously landed.