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Standard User RobertoS
(elder) Fri 19-Jun-15 13:18:40
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Re: What's happened?


[re: WelshWArrior] [link to this post]
 
As several of us have said, the noise on the phone if present with a corded phone, (£5-£8 from lots of places), through the test socket is nothing at all to do with broadband, and the 10 days does not apply.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM
Standard User WelshWArrior
(fountain of knowledge) Fri 19-Jun-15 14:51:40
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Re: What's happened?


[re: RobertoS] [link to this post]
 
I have no phone plugged into the socket now as I'm going to leave it unplugged for a few days to see if that makes any difference at all - not expecting it to. Having said that, since unplugging it yesterday evening, my sync has risen from the 52Mbps it was at back up to 56Mbps.

I have also now ordered a high quality rj11-rj11 cable (1m in length) as mine is several years old and I noticed the cat has been chewing it so it may also be contributing to the Attenuation. I'm probably clutching at straws mind frown

Obviously my best bet it to talk the neighbours into letting me connect to their routers and get some stats along with some speed tests.

-------------------------------------------
Plusnet Unlimited Fibre Extra
My speedtest result
My BQM

Edited by WelshWArrior (Fri 19-Jun-15 14:54:01)

Standard User deleted
(deleted) Fri 19-Jun-15 19:56:24
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Re: What's happened?


[re: WelshWArrior] [link to this post]
 
In reply to a post by WelshWArrior:
BUT - and this is a big BUT, those are for my OLD house that I moved from which is 5 doors away but over 300m further in line length due to it going around corner and to SCP before continuing onto old house. The figures don't seem to have been updated since I moved last friday - they are identical.


Is there a reason to suspect that your new house's wiring goes a different way? It *could* go the same way.

In reply to a post by WelshWArrior:
I've uploaded a pic of where the cab is (bottom circle) and where my house is and the route the cable takes according to an Openreach Engineer that installed my fibre a few months ago in the house we just sold a few doors up. Distance from cab to house according to Google Earth is roughly 163m. Pic here.

The BT engineer probably gave you the "default" routing, without knowing what precise deviations have happened for individual homes.

There could have been a case, long in the past, where your "normal" DP ended up full, so, upon ordering, your line was routed to some other DP. From your description, it looks like this happened to your old home, so you shouldn't immediately discount it as a possibility for the new place.

The houses either side get late 60s to early 70s down and the house directly opposite over the road gets 72Mbps according to the guy I spoke to outside last night.


It is easy *now* to think of all homes being wired for phone lines in a consistent manner, as the infrastructure gets put in place during the build. Back in the fifties & sixties, this wasn't the case. It was easy for the infrastructure to run out of capacity, and for odd routing to occur.

Of course, you might be routed the shortest way, and the speeds are all limited by the voice fault. It really isn't worth trying to sort out *anything* with the broadband until an audible voice fault is fixed.

In reply to a post by WelshWArrior:
I have no phone plugged into the socket now as I'm going to leave it unplugged for a few days to see if that makes any difference at all - not expecting it to. Having said that, since unplugging it yesterday evening, my sync has risen from the 52Mbps it was at back up to 56Mbps.

I have also now ordered a high quality rj11-rj11 cable (1m in length) as mine is several years old and I noticed the cat has been chewing it so it may also be contributing to the Attenuation. I'm probably clutching at straws mind frown


Voice faults rarely fix themselves spontaneously, nor from leaving a phone unplugged.

Obviously my best bet it to talk the neighbours into letting me connect to their routers and get some stats along with some speed tests.


Getting some figures for comparison will help your understanding. But my bet is that it doesn't beat having an engineers attention focussed on your line.


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