In reply to a post by keith969:

He replied 'it'll be ready when its ready'....

How many time do you think he has been asked ... that day, that week, that month?

Why wait for BT to tell you? If you can order it you can get it.

I ordered it the day my cabinet went live i have had it 3 weeks and i just got an e-mail now saying its ready

In reply to a post by ZenUserJP:

Why wait for BT to tell you? If you can order it you can get it.

I ordered it the day my cabinet went live i have had it 3 weeks and i just got an e-mail now saying its ready

Why not reply to the OP, it would be a lot more useful for him.

If that result if from your line then you can order it now

Well I finally got it installed yesterday. Took about 10 mins for them to test the line and put in the new faceplate on the connector, replaced the hub with a 5 etc.

I don't get quite the spped I had hoped for, about 54Mb/s download and 8.4Mb/s upload (I know someone who lives opposite a cab and they get nearer 70/16) but it's still a lot better than ADSL2, in particular the upload speed is nearly 10x faster.

There is a nearer cab to me - wonder if you can get your cab changed? I guess it's probably linked to the infrastructure (we have good old fashioned telephone poles!)

anyone explain what this means?

FTTC Range A (Clean) 68.6 50.3 20 14.1 -- Available
FTTC Range B (Impacted) 59.7 33 19.9 8.9 -- Available

What's the difference between 'clean' and 'impacted'?

The High Low column titles give you the expected range, i.e. telling you that this is not a fixed speed product and until you have had it running you will not really know the speed.

Clean is a for a perfect line with no effects from internal extensions and little or no cross talk.
Impacted will be for those with lots of crosstalk or maybe have some wiring issues in the home or externally.

Cross talk is not a constant so speeds can go down over time, but the Vectoring project once it roll-outs should claw back most of this.

Chance of getting moved to a different cabinet - almost NIl. Two possibilities - pay BT for network rearrangement and that will not be cheap, or if BT has a need to rearrange for their own purposes and that is very, very rare.

Your downstream is well within forecasts however the upstream does look a little low. Which ISP and product are you on? Give your internal wiring a once over to make sure there is nothing casuing a problem. If you think there is a problem, get a copy of DSLStats, then grab a couple of screenshots of the Tones graph - host it somewhere and post a link. It may show a problem.

There is always a chance you may lose a little downstream speed as others are added which may put you into the 40Mbps region

Wired or wireless testing?

Please can you find the HH5 stats. Somewhere in a Troubleshooting menu I think.

Well the original figure I had before ordering FTTC was:

FTTC Range A (Clean) 68.6 50.3 20 14.1 -- Available
FTTC Range B (Impacted) 59.7 33 19.9 8.9 -- Available

However now the BT checker says:

FTTC Range A (Clean) 51.6 35 11.9 7.2 -- Available
FTTC Range B (Impacted) 43.3 25.5 11.9 5.5 -- Available

When I was first connected back in the end of July, I got 54/8. So the down speed was within predicted, but the up speed not so great.

Now I get (according to TBB tests) about 49/8. Is this due to more people taking on FTTC and hence crosstalk issues? And why would the upload speed stay constant while the download speed dropped by 10%?