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Standard User deleted
(deleted) Thu 13-Aug-15 14:13:35
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Codelook is very inaccurate with cabinet locations, some it gets close to where they are but most are out by a few 100 meters.
Standard User deleted
(deleted) Thu 13-Aug-15 15:18:31
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Ahh ok! Thanks. There is at least a fibre cabinet in place, I just wish they would find some power and switch it on!
Standard User thebigdolphin1
(learned) Sat 15-Aug-15 21:51:10
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Re: Cabinet information query


[re: deleted] [link to this post]
 
I personally think they've abandoned the cabinet (I'm also connected to 8/SLRN). They've claimed to have been working on it since the start of 2012, however I've seen absolutely no progress for the past year and a half, when the fibre cabinet was installed. I contacted Openreach's enquiry email last october (I believe), to which I received a response stating "Expected completion date at the moment is 24/04/2015".

You'll be lucky if they have it done by next March.

Then again, I'm not even going to benefit from it a great deal (estimates of ~15-25mbps).

Edited by thebigdolphin1 (Sat 15-Aug-15 21:52:13)


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Standard User deleted
(deleted) Sun 16-Aug-15 21:36:18
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
That's not what I wanted to hear! I stand to benefit quite a lot (estimated speed >60) which is why I'm so keen to hear more! Presumably they've hit a problem - perhaps power, as it is definitely not powered on at the moment. How did you contact Openreach? I couldn't find an email address for them...
Standard User thebigdolphin1
(learned) Sun 16-Aug-15 21:42:38
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Re: Cabinet information query


[re: deleted] [link to this post]
 
They had an email address to contact and enquire about their services about a year ago, but they unfortunately cancelled the service and de-activated the email address as they kept receiving too many requests.
I believe the cabinet could also be linked to a power source but not switched on due to another issue (although power probably is the issue). I also see no plans within the next 12 months listed on roadworks.org in the surrounding area, which is a shame. If it indeed isn't connected to a power source, it's going to be many months (possibly years) until that gets solved, unfortunately.

The reason I believe they've abandoned the project for our fibre cabinet is that there are some leaves and cobwebs in the door of it that have been there for a good 8 months, at least.
Standard User deleted
(deleted) Sun 16-Aug-15 22:52:58
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Openreach have a fibre query email.

1.Visit FAQ on Openreach's 'Where and When' sight here
2.Scroll down to the bottom and click on 'I can�t find the answer about Superfast Fibre I�m looking for in your FAQs'
3.Fill out the form and they will respond to you.
Standard User thebigdolphin1
(learned) Mon 17-Aug-15 01:25:50
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Re: Cabinet information query


[re: deleted] [link to this post]
 
It would appear they've disabled contacting them - it just displays a blank page, with no form to fill in.
Standard User adslmax
(knowledge is power) Mon 17-Aug-15 06:38:18
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
yep openreach had enough of peoples sent complaints and bemoaned often asked too many times of when will the cabinet go live and why it kept pushed the dates delaying more and more. So, they disabled it.

Edited by adslmax (Mon 17-Aug-15 06:39:00)

Standard User PaulKirby
(experienced) Mon 17-Aug-15 08:23:37
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Re: Cabinet information query


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
yep openreach had enough of peoples sent complaints and bemoaned often asked too many times of when will the cabinet go live and why it kept pushed the dates delaying more and more. So, they disabled it.
That form still shows up, just change the https:// to http:// and it will show.

http://www.superfast-openreach.co.uk/faq/contact-us-...

Paul
Standard User deleted
(deleted) Mon 17-Aug-15 12:12:10
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Re: Cabinet information query


[re: PaulKirby] [link to this post]
 
Thanks for that. Email sent - will let you all know what response I get.
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