I did the address lookup and their house came up, which is number 2 and I am number 1.
My address was not listed, just number 2 but it is the same distance bar a few metres of telephone wire from the road.

They will be on the same cabinet as we are a semi detatched house in the middle of nowhere with only a few other houses dotted along the road haha... I dont expect much but it was sold as fibre (FTTC) broadband.
I know those numbers are unrealistic...

Thanks so far.

According to the image, it says you can get FTTP (lucky you!). Why not go for that?

The image says FTTPoD - not FTTP. FTTPoD is not currently available to order and could be very expensive.

Because that is a blatent lie haha!
It does not look right at all but it is my post code.

What hardware have you go installed in the house?

Can you access it to get line stats?

I originally had a BT Business Hub as it held the ADSL connection quite well but now I have the Talk Talk equipment plugged in that they gave us. It has better wireless range so thought why not...

I cannot access currently but can this evening.

How much are you paying per month?

Erm I think it is like £22 at the moment as we are long standing AOL customers so got all kinds of stuff chucked in like the calls etc but its the standard Fibre Medium product underneath it all really.

Do you know the TT equipment model numbers?

That, plus line stats should give a better understanding and confirm/refute Mr S's comment on te possibility of you having ADSL2+

So ignoring the calls etc you are paying possibly £10 per month for the fibre medium for 18 months, then £15 per month, calls and voice line rental will add to this, e.g. line rental is £16.70 per month.

£22 per month fits in more with free ADSL2+ for 18 months, then £5 per month plus voice line rental at £16.70.

Another possibility is that they've shifted you onto their ADSL2+ platform temporarily and will upgrade you to FTTC shortly.

If you want an assessment of your address to cabinet relationship then private message the address or just postcode and will do our checking http://labs.thinkbroadband.com/local is a simplified version, but I can go down to more detail away from the simpler checker.