http://www.alphr.com/talktalk/talktalk-super-router/...
That is the router. They have a newer one now I think.

We have Fibre Medium (Up to 38Mb). I am looking at the online account section right now. I made a mistake with 17. It is called SimplyBroadband with Superpowered Fibre

errm oops, you're correct.

Speed test result

Did a speed test now I am home... So this is about standard.

Numbers look like adsl speeds what is needed is connection data from the router and what dsl mode it is connecting at

Line Stats

Here we go, I think!

Is your Talk Talk router connected to the master socket ? I pretty much doubled my in-law's speeds by ditching their dongle filters and connecting the router to the master socket along with a VDSL MK3 faceplate.

Yeah the engineer ditched those and put on a new openreach plate, doesnt quite look like that one but yeah.

Not looking great then. Sounds like they've tied you in to an 18 month contract for pretty much no gain in speeds. Got 3G or 4G in your area? Would probably be faster.

It is cheaper than before and has a good phone deal which is the only reason we changed. I expected this would happen ahead of changing but a tad disappointing all the same!

Okay if all the wiring is connected correctly and a phone also still works then you really do seem to have a very long line, of the 2km distance to the cabinet variety, rare but some poor devil has to have fit into that small demographic.

To rule out line errors if you want share your postcode in a private message and will assess things, or just try http://labs.thinkbroadband.com/local which should give a cautionary note for long VDSL2 lines