Try looking around Grace Close, Shiners Elms, Mendip Road ...

Here's a list of postcodes that cab4 supports. Not sure if it helps. Alas even if you do find it, I doubt that it will help except to give an idea of the exact distance; the only thing that could can really try is rewiring the internal connection as mentioned.

Postcode Status
BS494EZ Live
BS494EF Live
BS494BY Live
BS494BX Live
BS494BZ Live
BS494ET Live
BS494EB Live
BS494EH Live
BS494QX Live
BS494DR Live
BS494DP Live
BS494DY Live
BS494DG Live
BS494DE Live
BS494DL Live
BS494DH Live
BS494DS Live
BS494DF Live
BS494DN Live
BS494QY Live
BS494QZ Live
BS494QU Live
BS494DU Live
BS494DQ Live
BS494DJ Live
BS494DT Live
BS494ED Live
BS494DX Live
BS494EL Live
BS494DW Live
BS494HU Live

Yeah, my post code is in the list. Will need to walk around but like you say, there's sweet sod-all I can do about it.

Would another provider (say AAISP) be more willing to troubleshoot or would be in the hands of BTO?

Don't know... I'm with BT and when I last had a problem (before FTTC) they sent out OpenReach engineers who spent an hour or two reworking the internal line (for free) and fixed the problem. Not sure if Zen has the clout to get that done.

Zen's unlimited 1 package seems quite pricey, although their unlimited 2 is the same price as BT.

To be honest, the price difference between Fibre 1 and 2 products is only £3... but it's £3 in their pockets, which they are getting for "free".

I am still within their 14 day cool-off period, so I can go elsewhere but wondering if it's worth the hassle or not.

did you have the faceplate changed when you had the fibre - so did an engineer come to the house ?

if you a pcp install and not faceplate change likey then you are then assumed to your line to be impacted rather than ckean as you could have had the faceplate change via a managed instal but chose not to -- so the upshot is the line is doing what it is supposed to do at the NTE -but because the faceplate and backwiring need attention you are where the service provider expects you to be

Cab 4 is > here < (near 96 high street)... this is the PCP; the fibre enabled evil twin will be nearby...

In order to find it...

• I went to http://www.telecom-tariffs.co.uk/codelook.htm
• I typed in Yatton and did a locality search
• On the result page I clicked on the "fibre cabinets" link at the top
• In the list of cabinets (scroll down) I found the postcode for Cabinet P4 (this is approximate)
• I then pasted the postcode in to this page which normally gives a more precise location
• On the map, click "more options" then you get a full screen which you can streetview from - I dropped the little yellow chap on the red marker and looked around... bingo!

(pasting this here for those that don't know how to find their cabinet)

Good bit of detective work there MLP. I missed it when looking on streetview, however it has a pole next to it serving a number of lines, and 3 inspection covers beside it. I'm guessing it will have a replacement or an adjacent FTTC box put next to it? At least that's what ahapped to my original cab - it's still there but a new one installed a few metres away.

The problem with street view is that it's out of date... I'd guess looking around, that the paths are quite narrow, so the new fibre cabinet is probably near the "cork and fork" off licence.

I'm not sure how far the cabinet will be from the OP but if he types in his own postcode in to the PCP checker I linked to, he'll get a better idea. Likewise, if he uses the telephone checker on the same site and follow the link, they'll have a good idea of what speeds they can expect.

There are lots of useful tools and resources out there if you're prepared to dig through pages and pages of Google search results...