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Standard User Zarjaz
(eat-sleep-adslguide) Fri 25-Sep-15 10:02:37
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Re: Engineer install - Worth it?


[re: deleted] [link to this post]
 
What happens if people have an old style master socket and don't ask for an engineer visit? Do they just get a microfilter to plug in?

Yep, that's it.

Standard User deleted
(deleted) Fri 25-Sep-15 10:10:55
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Re: Engineer install - Worth it?


[re: Zarjaz] [link to this post]
 
Hmmm, I wonder how many people are going to end up with difficulties with this approach, and how easy they'll find it to sort out once BT have started the service.
Administrator MrSaffron
(staff) Fri 25-Sep-15 10:25:37
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Re: Engineer install - Worth it?


[re: deleted] [link to this post]
 
Enough people that the third party market in faceplates continues to operate smile

Providers can easily ask a couple of questions to determine if microfilters might be a dodgy option.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User Zarjaz
(eat-sleep-adslguide) Fri 25-Sep-15 10:29:30
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Re: Engineer install - Worth it?


[re: deleted] [link to this post]
 
That's the thing though isn't it ...... most punters just want it cheap as chips, and that's all they care about .... until it turns out it all goes Pete Tong.

and how easy they'll find it to sort out once BT {OpenReach}have started the service.

Well if they've paid for a decent ISP, then hopefully fairly quickly, but see point above.

Standard User deleted
(deleted) Fri 25-Sep-15 10:30:53
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Re: Engineer install - Worth it?


[re: MrSaffron] [link to this post]
 
No questions were asked of me. Surprised they don't have a pictorial guide to sockets around so people can identify their existing hardware. With the myriad of bad extensions and general lack of understanding I can foresee problems. Seems like a short sighted exercise to me.

My Dad wouldn't have a clue where to start if he ordered FTTC and wouldn't even know which is his master socket. To him all phone sockets are made equal..
Standard User deleted
(deleted) Fri 25-Sep-15 10:33:30
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Re: Engineer install - Worth it?


[re: Zarjaz] [link to this post]
 
Well I've ordered from BT as still in contract with them, so just signed up for another 18 months.

I haven't noticed a price decrease from them when I didn't ask for an engineer install.
Standard User RobertoS
(elder) Fri 25-Sep-15 12:37:37
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Re: Engineer install - Worth it?


[re: deleted] [link to this post]
 
What happens if people have an old style master socket and don't ask for an engineer visit? Do they just get a microfilter to plug in?
As has already been said, yes. But to add to that, this is why ISPs now tend to quote towards the bottom of the Impacted range and may not allow the 80/20 option to be selected even if the Clean estimate shows it could go well above 40Mbps. In the days of universal engineer install it was almost unheard of for quotes to be as low as now, and also rare for the connection not to be well inside the Clean range.
I haven't noticed a price decrease from them when I didn't ask for an engineer install.
That's because their default has been self-install for many months now, if not over a year.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User RobertoS
(elder) Fri 25-Sep-15 12:41:10
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Re: Engineer install - Worth it?


[re: deleted] [link to this post]
 
In reply to a post by CHBMB:
Well I've ordered from BT as still in contract with them, so just signed up for another 18 months.
How long was outstanding on the contract? The Infinity packages are now 12-month minimum terms, not 18 months any more.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User deleted
(deleted) Fri 25-Sep-15 12:52:24
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Re: Engineer install - Worth it?


[re: RobertoS] [link to this post]
 
I only moved in two months ago so I still had 10 months left. I'm pretty sure my FTTC is an 18 month contract when I ordered.
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