You only get a overreach modem if it's required as some suppliers e.g. talk talk plus net some energy suppliers still haven't put it all into one box but as of April next year openreach will no longer supply modems.

I'm getting an Openreach modem because I requested an Engineer Install due to my External NTE. I can't see why Openreach would pull the Engineer install when it simplifies the troubleshooting process.

At the moment if you go with the Engineer install then removes a lot of the complexity of "try another router" and firmly defines the point of demarcation.

I can't see why Openreach would pull the Engineer install when it simplifies the troubleshooting process.

They aren't, what project x was saying is that Openreach won't be supplying VDSL modems on installs after April next year.

In reply to a post by RobertoS:

Engineer installs are expected to give the Clean range figures, whereas self-installs are likely to give Impacted range.

- I'm not sure that's right?! It's that something official or just your opinion?

My line was an 'engineer' install and that's not what I see - or the 3 or 4 neighbours I can check. If people are correctly using a faceplate filter in a true master socket then that's all there is to optimising your internal wiring and any 'impact' will be between you and the cabinet etc.

You forget the possibility of star wiring, and also the post-installation line tests the engineer carries out. Most of the time the tests are passed, but if they aren't the engineer would probably investigate.

I'd downgrade would probably to might

In reply to a post by RobertoS:

You forget the possibility of star wiring, and also the post-installation line tests the engineer carries out. Most of the time the tests are passed, but if they aren't the engineer would probably investigate.

If a faceplate filter is in use* doesn't this split voice/data so 'star wiring' can't cause problems? This is how I understand things so am worried if I've got this wrong...
*And as I mentioned in the true master socket - correctly wired with no extensions bypassing the test socket.

As for the engineer tests - mine wasn't bothered and left me with the "it should improve over time" line.

@RobertoS
Any comment on the 'star wiring'?
If I've not understood how a faceplate filter works then it would be nice to know...

Star wiring is where the incoming line splits before any supposed NTE. If this has occurred a faceplate filter won't rectify the issue.

As Zarjaz says. There are lots of such installations around, from before the current NTE5 existed. Even though the old master may now have an NTE5 it doesn't necessarily mean the star wiring was removed.

This is also one of the reasons a real Openreach engineer is much better for the job than a contractor. The OR guy will almost always sort it out. A contractor will run away fast as they don't get paid for that.