In reply to a post by Zarjaz:

There is a chance that the install may be done by a Kellys or Quinns bod, sub contractors to Openreach. These guys get paid on the number of jobs they do, so sometimes anything looks likely to take longer than usual, they try to wriggle out of it. But not always. Stand your ground, be firm that where you want it is where you want it.

They aren't all bad, it's just more likely to hear when it goes wrong than if they did a bang tidy job.

Don't panic.

Agreed, it depends on who you get, the last visit we had was when we had a line fault was done by a subcontractor that didn't want to route the new cable from the BT80B box to the NTE5A Master box around the door frame or below, even though the cable I had installed a few weeks before was done by me.

They kept insisting it was my cable due to it was under the floor, so 15mins later they had finished their re-wire (shortest possible link under the carpet and with 2 BT80B boxes due to the cable was a tad bit too short and half a dozen of gel clamps), and what a shock, the line was still dead and it turns out the fault (i.e. a short with our pairs) was in the chamber by our pole and not in our house.

I asked them could they wire back up my neater cable, where I was told no the new cable will be fine and will last for ages.

Sadly a year or so later that so called cable that will last for ages is now cracked on the outer casing and is now falling apart due to people walking over it.

So I thought ok, I will just wire up my new cable that I had installed under the floor, but nope, guess where they got their cable from, yep you guessed it, my [censored] cable, our re-wire is so badly done and ugly.

Common sense would of been to disconnect the wires in the BT80B box and then check if there is still a fault, but no.

That was the only sub contractor of openreach that I have had issues with, and I have had a few, normally they have all been fine apart from this one.

So, like I said it depends on who you get, also the time matters as well.

Paul.

Edited by PaulKirby (Tue 01-Dec-15 06:18:34)

In reply to a post by Zarjaz:

I think he may be on an induced holiday

Or flown South for the winter ? Yaaay.

Notice they do not so much fly as plummet! <thud!>