When I emailed the new CEO a few weeks back after my contact in ofcom got told to stop communicating with me, the response I got was on one issue is they think there is no market failure on landline line rental and call costs. To them because some tiny providers offer non inflated prices there is no issue.
Ofcom is really a regulator that's there to make sure all reseller's of BT sourced services can make money fairly between each other, its not a regulator for the consumer, they only provide minimum regulation on retail services, the majority of it is on wholesale only.
Sky Fibre Pro BQM - IPv4



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Chrysalis