You have 23 posts in the thread. I would expect you to have remembered we had seen the stats before and that I had commented about the three points recently raised here.

You're supposed to be the one with the instant recall of every post there has been. I'm just a tyro compared to you.

No, I was busy after Groundhog day - didn't see the stats or your analysis, which was spot on btw.

Well down to 38Mb/s download today so called BT tech support on callback (at least you don't have to wait on the phone for half an hour).

The guy did the usual tests then said he thought it must be a line problem so he would send an OR engineer round. Booked in for Thursday (I couldn't be sure I would be in Tues/Wed) so fingers crossed he will find a line fault...