Incredible! And I thought our delay was unique.
Not even close. Plenty of cabinets hit a problem that triggers a delay, and delays are amplified - they are never "just a day or two".
Requirements to notify councils for roadworks means that every single underground problem that is encountered causes month-long+ delays. Duct blockages that need digging out seem to be common, and more common in rural areas.
Councils can put a veto on roadworks too - preventing road problems. For example, limiting roadworks during term-time, or requiring coordination with other works. There were even problems in various UK locations in 2012, because the Olympics caused a lot of roadworks to be stayed.
Problems that then need this kind of month-long delay cause the relevant cabinets/fibre/power work to have to be replanned - into teams that are permanently busy on a long list of tasks anyway.
BT's main concern isn't getting any one individual cabinet live as fast as possible. It is about keep those teams of people busy 100% of the time, in an environment where problems and delays are plentiful.
BT have to accept the delay at X, and move the people to Y instead. Work will return to X eventually - it leaves the cabinet at X looking lost and forgotten, but the people are busy working somewhere else, and the planners will get them back when they've brought in a different team to solve the problem.
Edit:
The reason is that the phenomenal cost of this project is mostly on labour. If you don't keep the people busy, your project costs spiral out of control.
The scale helps them do this. They are installing 200+ cabinets a week. If 10 of them have problems, it is better for them to move onto the 200 for next week than to spend hours waiting to fix 10 from this week.
Edited by deleted (Thu 11-Feb-16 12:08:09)