they tend to have the live dates forward by at least 12-18 months (most of the time its 1-3 months from once the work has started assuming there are no problems then it can be lot longer)
they wont provide real approximate times due to about 10 or so people complaining to ofcom about slipping live times, so Openreach fix was it be live in 2 years even if its live next week
as i found out with a business customer FTTC install we nearly had a lease line installed even though the cab was installed and lived very stealthy
BT did not even give us an estimate they could see the other side of the dual carriageway had FTTC and said that it may be unlikely you get FTTC (probably fiber to the industrial units as most of them have dark openreach fiber),1-2 months i noticed FTTC cab had appeared and 3 and half weeks later we had it installed (after one failed order and 1 near failed install as the engineer turned up across the road at another industrial unit but lucky enough he had my number, well not lucky i made sure i was on the order)
we got 40/10 with option for real 80/20 if needs be due to distance to the cab so close
Edited by leexgx (Tue 23-Feb-16 19:03:26)