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Standard User solchain
(learned) Fri 11-Mar-16 09:42:42
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
In reply to a post by Naebad:
Just thinking i might terminate my Sky line, pay the difference and get a new BT line with cashback to cover the cost!


I wouldn't rush into that, I cant help but fell that it wouldn't solve your problem.

Do you know a neighbours phone number? does theirs do the same?
Standard User ian007jen
(committed) Fri 11-Mar-16 10:42:10
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Re: Address has availability - phone line doesn't!


[re: MrSaffron] [link to this post]
 
As the OP has a sky line...might it be the GEA link cable not installed yet?
Standard User kitcat
(committed) Fri 11-Mar-16 11:03:28
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
There is another thread concerning the same cab started yesterday

So they may both be the same issue


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Standard User deleted
(deleted) Fri 11-Mar-16 12:59:54
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Re: Address has availability - phone line doesn't!


[re: ian007jen] [link to this post]
 
Tried a couple of my neighbours phone lines, and the BT wholesale checker reports, "There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line."
Administrator MrSaffron
(staff) Fri 11-Mar-16 16:39:29
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Re: Address has availability - phone line doesn't!


[re: ian007jen] [link to this post]
 
Exchange has been offering FTTC for a long time, and issues are showing up across various checkers.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sun 13-Mar-16 17:45:51
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Re: Address has availability - phone line doesn't!


[re: MrSaffron] [link to this post]
 
All sorted now. BT Wholesale was down for maintenance last night, and this morning I placed my order for fibre!
Standard User iand
(fountain of knowledge) Sun 13-Mar-16 18:40:29
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
well done. welcome to the club when its installed. You will not look back

IanD
Standard User deleted
(deleted) Mon 14-Mar-16 11:16:08
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
Can I ask who you ordered with? BT still not letting me order.nor are sky

Thanks!
Standard User deleted
(deleted) Mon 14-Mar-16 17:45:07
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
It was with Sky. Interestingly it seems that only numbers 69 - 57 are marked as available on the BT Wholesale address check.

I had been checking every day and it was yesterday that the checker matched both my address and telephone number. Hopefully they'll do an update for the rest of the street...
Standard User deleted
(deleted) Tue 15-Mar-16 09:16:42
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Re: Address has availability - phone line doesn't!


[re: deleted] [link to this post]
 
I'm on this cabinet also and can't order. I've emailed BDUK last week, but no response as i thought it might be a Database issue.
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