Huzzah! I was right Glad you're up and running.

As of this morning I have no internet again. I am seeing the same solid amber on the internet connection I was last week. Everything was fine when I went to bed last night, but it wasn't working this morning. I doubt Openreach were out during the night to disconnect me from the correct port. Amy suggestions as to what may be wrong? Sky have run all of their checks and can't find any issues so say Openreach need to come out and somebody needs to be in the house.

Cheers,
Paul

Engineer cam out and couldn't find a fault. He got the profile rebuilt and it is working again.

Can somebody explain why this would be required and if this is likely to happen again?

Thanks,
Paul

And it is broken again!

A faulty DSLAM that isn't properly retaining a configuration that includes your port?

When you say the engineer couldn't find a fault, do you mean that he plugged a JDSU into your line, and it synced without him needing to rebuild the profile?

Or just that he couldn't find a reason in the copper line itself?