I complained about the completely useless email I received, and to their credit, Openreach tried again and provided some actual information.

Long story short, cabinets 2 and 3 are connected to the mains, fibre isn't connected yet due to blocked ducts. They're bringing in some specialist equipment in an attempt to clear the ducts, if that fails, they'll need more time to dig roads/pavements.

So, the headline date stays at September, but if the duct clearing works, we might see service by end of June.

I remain, as always, highly sceptical.

Sceptical? Why?

You've been given some pretty specific information there. Do you really think Openreach don't want to get the cabinet working? Of course they do!

Are you serious? Are you aware of how many times I've been promised <insert month> at the latest?

I'm sceptical because they have form for it. Simple.

In reply to a post by Icaras:

Sceptical? Why?

You've been given some pretty specific information there. Do you really think Openreach don't want to get the cabinet working? Of course they do!

I would be too if they had given multiple completion dates only to move them time after time.

26 times. Twenty Six times.

That's how many times the dates have shifted for Irby, that's a combination of Irby as a whole and my cabinet.

But I shouldn't be sceptical, oh no.

It's a complicated business though.

All this talk of you complaining to someone etc, don't you think they want it live also? There's obviously some serious issues that they are having trouble resolving. As soon as the cabinet is live, money starts coming in from it to Openreach. They want that to happen as much as you do.

Whatever. I'm not just going to sit here and do nothing, perhaps you would.

Anyone else reading this thread think I'm wrong to be sceptical?

What are you going to do? Offer your help to unblock the ducts?

Do one

But there's nothing you can do!

I know it's frustrating but you don't know anything about how it all works. If it was easy to unblock the duct then they would have done. Maybe they're having problems with the council that they're struggling to overcome, there could even be something else in the way of the duct.

Edited by deleted (Sat 09-Apr-16 13:56:22)