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Standard User deleted
(deleted) Sat 09-Apr-16 14:19:31
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Re: Irby Exchange Pt III


[re: Irby] [link to this post]
 
Very mature. I for one, now hope it never gets activated. Have a lovely weekend laugh
Standard User deleted
(deleted) Sat 09-Apr-16 16:14:03
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Re: Irby Exchange Pt III


[re: Irby] [link to this post]
 
How much exactly have you invested in FTTC at this cab compared to BT? If not entirely BT funded then those others who have contributed such as BDUK or perhaps a local community have good reason to complain otherwise you need to accept that your position is little different from those many many thousand other users who have no access to FTTC or cable and are also waiting/hoping even praying for a faster connection.

BT will be as anxious as anyone to start to see a return on their considerable investment and will be making every effort to complete the work. Remember that they can at any time until the work is complete decide to remove the FTTC cab and walk away on the grounds that it is too expensive and no longer considered to be commercially viable.
Standard User Irby
(knowledge is power) Sat 09-Apr-16 17:39:35
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
I hear you. I'm human, I'm annoyed.

I imagine that those throwing mud at me are sat at home stroking their FTTC connection wink

Irby cabinet locations - http://tinyurl.com/irbycabinets


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Standard User Irby
(knowledge is power) Sat 09-Apr-16 17:40:09
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
It's good that you responded to my mature comment with one of your own smile

Irby cabinet locations - http://tinyurl.com/irbycabinets
Standard User Irby
(knowledge is power) Sat 09-Apr-16 17:43:33
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
In reply to a post by MCM:
How much exactly have you invested in FTTC at this cab compared to BT?


Customer A: pays his monthly line rental to BT for n years
Customer B: pays her monthly line rental to BT for n years

But, customer A has FTTC.

Starting to get it yet?

And yes, of course I know that if OpenReach could enable my cabinet tomorrow, THEY WOULD! But I also know that as long as they're being incentivised by BDUK projects, the chances of that happening are less.

Have I annoyed you lot for daring to complain about not having something the majority of the rest of you have been enjoying for months, probably years or something?

Irby cabinet locations - http://tinyurl.com/irbycabinets
Standard User Smithy99
(experienced) Sat 09-Apr-16 18:14:16
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Re: Irby Exchange Pt III


[re: Irby] [link to this post]
 
In reply to a post by Irby:
I hear you. I'm human, I'm annoyed.

I imagine that those throwing mud at me are sat at home stroking their FTTC connection wink


I agree with Irby, it's not nice being charged the same as everyone else but getting an inferior product. I bet you would all complain if you only received half the amount of gas or electric for your £££ compared to your neighbour.

It may be a blocked duct or something else but are we really saying that this couldn't be sorted any quicker than they have? The have cherry picked the easy cabinets and pushed the others further and further back, whilst that may be a good business decision you cannot blame customers getting upset and frustrated about it.

Oh and just to make the point that BT are sometimes clueless, my cabinet 8 still shows as available but no suppliers can place an order for it, including BT. That has been going on 6 weeks or more.
Standard User deleted
(deleted) Sat 09-Apr-16 20:41:39
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Re: Irby Exchange Pt III


[re: Irby] [link to this post]
 
Starting to get it yet?
You clearly don't and appear to have no understanding of how business operates. What I find somewhat annoying is your seemingly continual moaning month after month, but then why shouldn't you complain about delays in your getting access to new equipment installed by BT at their expense. I hope you will get access in due course but remember it isn't a "right"

Note I and my neighbours have chosen to community fund an AIO FTTC cab to enable our long EO lines to benefit from FTTC, BT having concluded that to do so was commercially unviable. Perhaps I should be moaning about our local authority who twice raised objections and prevented BT from completing the work by some months.
Standard User Irby
(knowledge is power) Sun 10-Apr-16 08:54:48
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
Right, my last post here, honestly.

What particularly annoyed me very recently on this forum was firstly the suggestion that I have no cause to be sceptical (26 missed dates, but yes, this 27th will *really * be the one). Then someone had a go for 'complaining' and you "can't do anything!".

Made me think of this:

Sat in the airport departure lounge, flight goes delayed, unknown number of hours.

What's the point in asking for information? Because they obviously want to fix the plane quickly. What are you going to do? Fix the plane yourself?

I was about to tap out a few more examples of this. But hey, what's the point, like is usual on forums people become entrenched in their position.

I haven't exactly sat on my [censored] over the years, during the 2002 campaigns, I was only one of 3 people in my village who got off our [censored] to do something.

Remember folks, next time something happens that you want to complain about or ask information about, don't bother, unless you're going to fix that burst water main, fix that plane, mend those train tracks. No point.

Irby cabinet locations - http://tinyurl.com/irbycabinets
Standard User deleted
(deleted) Sun 10-Apr-16 15:08:08
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
I think that the issue here (at least for me) is that they're publically subsidised to provide this service and it's not months late (which I can deal with) but 3-4 years late. It's actually atrocious.

I disagree with Irby, I think that BT does owe us a Fibre connection; we live in a suburban area and pay exactly the same as other customers but yet get an inferior service. We paid for this connection as taxpayers and we continue to pay for it through extortionate line rental. I think it's unfortunate that you had to pay for your cabinet; I don't think that anyone should have to pay.

So about the whole 'you don't get how business operates', I'm sure he does, but since this is subsidised by us, we should have the right to complain about it when it's been a complete failure for 3+ years. I don't think it's too much to ask for to get this in our area, like we were promised years ago. We have the right to complain since this is our money. I don't think it matters whether BT makes a loss on this cabinet, they're obliged to provide us with fibre and they missed the deadline by years.

Fibre is availiable to 90% of homes in the UK (according to the BBC) so really don't think it's too much to ask for a decent internet connection in a suburban area. I think it's abhorrent the way that BT hasn't been transparent with the locals at all and hence people have had to get involved, such as myself, Irby and Sqwirral. Nobody should have had to do anthing and it should have been done years ago but no, nothing has been done.

Edited by deleted (Sun 10-Apr-16 15:11:20)

Standard User deleted
(deleted) Sun 10-Apr-16 15:58:24
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
Openreach are obliged to provide a pair of copper cables that are suitable for phone calls. That's it.
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