Is there a "Troubleshooting" "Helpdesk" tab on the web interface, like on the HH5A ?
But yes, you're on ADSL not FTTC.
Ok gets better, Plusnet cannot find the order on the system for the upgrade, even though they see the new contract and the new router order.. It might still have something to do with the incorrect data OR are showing for my line.
New order places, fingers crossed again. I suppose I should be thankful that the ADSL is still working.



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Smithy99