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Standard User deleted
(deleted) Tue 17-May-16 13:38:37
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
So after 36 hours of "optimisation" of my line speed my BT Infinity 1 connection is running at the grant speed of 8Mb/s down, 2Mb/s up.
Is anyone else on the Cabinet 3 FTTC getting speeds like this?
Standard User deleted
(deleted) Tue 17-May-16 14:22:39
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
I suspect it'll be specific to your line.

Have you tried connecting to the test socket?

If the speeds are no better with your internal wiring out of the equation, you need an engineer visit from Openreach.
Standard User deleted
(deleted) Tue 17-May-16 17:05:29
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
The optimisation thing isn't worth thinking about. It's unlikely to go any higher than the speed it initially connected at. You need an Openreach visit, that speed doesn't sound right for your location.


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Standard User deleted
(deleted) Tue 17-May-16 17:30:51
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
I dont have the test socket on my main telephone point- speeds now 3Mb/s down and 2Mb/s upload speed. Spoke to BT again- they say they wont send an engineer out for 10 days...
Standard User deleted
(deleted) Tue 17-May-16 17:36:28
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
I know Icarus- from my experience the speeds never improve from the moment the connection goes live...
I agree the speed isnt right for my location (half way down Heathbank from cabinet 3), but they won't send an engineer until after the first 10 days "settling down"(!) period...

Thanks all
Standard User deleted
(deleted) Tue 17-May-16 17:45:23
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Re: Irby Exchange Pt III


[re: Irby] [link to this post]
 
In reply to a post by Irby:
Given that the fibre has found its way to the Anchor and also cabinet 17 started taking orders from 20th March, I'm starting to think they got the fibre there by some other route!

Looks like cabinet 3 will probably be the very last cabinet to be upgraded, ironic that it's also the cabinet offering the slowest ADSL speeds.


Nope, there is no other way.
Standard User deleted
(deleted) Wed 18-May-16 10:54:30
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
Jumping in here first time ever although been following for a while. My BT infinity went live 9th May and I went from download 4MBps to 10Mbps and upload 0.4MBps to 1.9Mbps. I'm 600m from cabinet 3 at the bottom of Heathbank. Started complaining right away and after 3 to four days of complaining got and Engineer visit this morning. Upshot is the Openreach Engineer said the best you can possible get is 16Mbps upload due to distance from cab3.

My line tested out fine no issues although he did put a new box on for me. He did mention if we didn't have copper all the way but aluminium it's the aluminium that kills the speed.

I get the impression I'm stuffed so it's a case of begging Virgin Media to come here!

Good luck all I'm off to compalin some more and maybe reject my account.
Standard User deleted
(deleted) Wed 18-May-16 10:59:37
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
Hi BTareMaggots- (loving the appropriate name!). So one i place my order my estimated speed was 40-50Mb/s with a minimum guaranteed speed of 35Mb/s....I guess this is a lie to get you signed up. I will complain again in 3 days and see if I can get an engineer out.

Out of interest what speed are you getting now he put a new box in for you? Still 10mb/s?
Mine is varying between 3Mb/s and 12Mb/s at the the moment.

Boy do I miss my old Virgin Cable ....!
Standard User deleted
(deleted) Wed 18-May-16 12:00:27
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
In reply to a post by Jym:
Hi BTareMaggots- (loving the appropriate name!). So one i place my order my estimated speed was 40-50Mb/s with a minimum guaranteed speed of 35Mb/s....I guess this is a lie to get you signed up. I will complain again in 3 days and see if I can get an engineer out.

Out of interest what speed are you getting now he put a new box in for you? Still 10mb/s?
Mine is varying between 3Mb/s and 12Mb/s at the the moment.

Boy do I miss my old Virgin Cable ....!


It's not a lie to get you in. It's an ESTIMATE based upon line length data which is supplied to all ISP's by Openreach. The ESTIMATES are based upon a line being made of copper. Unfortunately, aluminium doesn't work very well for xDSL services.
Standard User deleted
(deleted) Wed 18-May-16 12:07:31
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Re: Irby Exchange Pt III


[re: deleted] [link to this post]
 
Annoyingly it's worse 7.09 down 1.43 up. I think the best I've had it was off the test socket.
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