In reply to a post by ian72:

So this isn't the case then as now you are wanting to keep it as a backup/second line?

This is why I'm on the fence

VM might be oversubscribed, if so, I will cancel within 14 days and go back to FTTC. If I've just paid a fee to end my contract early, that will be pretty sucky. I can't be sure if I will want/need the 2nd line until VM has been installed.

As the FTTC estimate here is much higher than my current home, I could live with one FTTC line though, so I'm paying off the Talktalk contract.

If I can get rid of PN for free, then I can always come back as a new customer, get a load of cashback and discounts for X months etc if I hate VM.

If I move PN, I don't get the cashback etc.

If I have to pay to disconnect PN, I may as well just keep it. It would bring some benefits (static IP, failover, lots of upload)

Edited by nemeth782 (Fri 20-May-16 09:07:26)

The trade off for whether to keep or ditch PlusNet is going to come down to contracts. You would have to pay to get out of a current contract but if you do a home move with them the contract length will almost certainly be lengthened so if you then discover you don't need them it could be much longer before you could ditch again without penalty.

It's a hard balance and one that only you can decide. Given performance of VM in some areas it could well be better to stay with FTTC but as you say you don't know until you try it (by which point you would already have had to make the decision around PN).

As RobertoS said it can be possible to keep your referral payments - I haven't been with PlusNet for at least 5 years and I still get the referrals paid to my bank account whenever they hit at least £5 - but they may have stopped that practice for new leavers (although RobertoS left more recently than me and still is apparently getting them).