@Irby
In the variety of stats you have given us, look at the progression of two values in particular - neither of which is the speed.
Check downstream "actual delay" and "Actual INP".
Original install: unknown
Fri 10:39: delay=12ms, INP=4 symbols
Fri 13:21: delay=13ms, INP=4 symbols
Sun 09:28: delay=0ms, INP=52 symbols
In the first two readings, you are on an interleaved profile - and both the delay (of 12ms) and INP (of 4 symbols) are higher than standard DLM intervention used to be.
If, when you were originally installed, you were on a free profile, it would be easy to understand a loss of 10Mbps (edit: of /actual/ line speed) being down to DLM intervention. Do you have any data from the initial installation, rather than just /after/ the loss of attainable speed? And what happened to /actual/ speed over that time?
NB: Once DLM has intervened to turn on old-style FEC+interleaving, you lose some of your /actual/ sync speed, but modems then seem to report a higher /attainable/ speed. The difference is accounted for by the extra parity data being transmitted to provide error correction ... but the lesson to be learnt is that the attainable can never be fully attained when DLM relents. Quoting the /actual/ speed helps more.
In a case like this, where DLM appears to have intervened, and intervened quite heavily, the statistics that you need to monitor are the ones with all the error information - the FEC count, the CRC count, the ES count, the retransmission counter, the retransmission failure counter, and the LEFTRS counter.
Whatever has happened with the error counters, however, DLM has now decided to remove the heavy FEC+interleaving and turn on G.INP on your line (the latest INP value of 40+ seems to signify this). This has returned 10Mbps of actual speed.
The activation of G.INP after 48 hours is a fairly standard step for DLM these days.
I'm using a Zyxel VMG1312-B10D as supplied by Zen.
If you want to monitor the line statistics, I believe this modem is supported by DSLstats:
http://forum.kitz.co.uk/index.php/board,46.0.html
That would also allow the stats to be uploaded to MyDslWebStats.
Edited by deleted (Sun 22-May-16 11:04:03)