I've also just switched from PlusNet to SSE - the deal was too good to miss, and PlusNet wouldn't get anywhere near matching the SSE price especially with a Quidco offer.

I've run a few speed tests at different periods of the day and I'm finding that the connection is fine after midnight and before 9AM when the single and multiple connection tests match and I get over 60/17 consistently. However, after 9AM it appears that the single connection performance drops considerably, and the multiple test drops slightly. During peak evening time, the performance of the single and multiple connection tests drop even more.

Having said that, no-one in the household is complaining (yet) but we don't tend to do much video streaming anyway.

I've switched from Plusnet as well. Couldn't afford the increased prices with the reduced speeds as well so it was a good chance to move.

I know it's you get what you pay for but hopefully it should do.

Im also having trouble with SSE/Daisy, in the day im getting around 55mpbs, come early afternoon around 4pm it drops to around 9mpbs, then evening around 2mpbs or lower

Funny thing is BT Wholesale speed test usually comes back ok, but other tests are usually coming back around similar speeds, and if i try and download any files they takes ages, a 1gb file on my sky box will take over an hour

BT speedtest doesn't necessarily follow the same route as other data. The congestion is somewhere beyond (or to the side of) the speedtest route.

BT speedtester is multi threaded. I believe it uses 9 threads but could be wrong.
Let me use a basic analogy to explain this to you. Lets say I have 10Mbps bandwidth between 2 houses.

House 1 downloads a file. House 2 downloads a file. Both houses get 5Mbps each.

Now, instead, house 1 downloads a file with 9 threads. House 2 downloads a file with 1 thread.

House 1 now gets 9Mbps, House 2 gets 1Mbps.

See how multi-threaded downloads mask congestion...

A good speedtest to use is the one here: http://www.thinkbroadband.com/speedtest.html
At the end you see average TBB download and Avg HTTP *6 download.
If you see the *6 is significantly faster than the avg TBB download, and the graph has a big gap between it indicates congestion.

E.g. take a look at mine, the avg TBB download and avg *6 are basically the same, indicating multi threaded and non multi threaded are performing relatively the same:
As you see yellow and green lines basically the same
No congestion:
http://www.thinkbroadband.com/speedtest/results.html...

vs congestion on another SSE customer (see green line is so much lower than *6 line)
http://www.thinkbroadband.com/speedtest/button/14673...

Edited by ukhardy07 (Tue 05-Jul-16 17:15:19)

thanks for the explination

Here are a few of mine

http://www.thinkbroadband.com/speedtest/button/14672...

http://www.thinkbroadband.com/speedtest/button/14677...

http://www.thinkbroadband.com/speedtest/button/14675...

Before i can leave i have to have an engineer visit, at no cost to myself i might add, they said i can leave if its confirmed its not my equipment

SSE have informed me Daisy are not throttling my connection, but now i understand from your explanation it must be congestion that's causing it

I was with BT before SSE and had no problems at all with there fiber , all that's changed is the router

Edited by deleted (Tue 05-Jul-16 17:33:38)

In reply to a post by RobertoS:

Please can you confirm you are also voxmagna1? This could get very confusing if you are not. Both in this thread and in future ones .

Apologies I seem to have 2 registrations when i thought the first one hadn't registered.

SSE Daisy is awful tonight:
http://www.thinkbroadband.com/speedtest/button/14677...

Your results are pretty much identical to mine.
Off-peak, performance is great, but it's obviously being limited during the day time and drastically during the evening.

Right now, I'm doing a file download and it's going at 390 KB/sec while a minute before the BT wholesale speed test recorded 64 MB/sec, but the TBBx1 test reported 3.4 Mbps - which corresponds to the actual download speed I'm seeing.

My advice is to use several speed sites and log as many results as you can , use the one on here as well as these below, they will automatically log your results, you need as much evidence to take to SSE as you can

http://testmy.net/
http://speedof.me/

That's fine by me re the nicks, but best to stick to one or the other. Else someone may ask again in the future.

For instance there is a Roberto1 nothing to do with me, but fairly clear that it's a different person, but there was a Roberto5 that I see has been removed that was almost certainly created in order to confuse .