Okay good to know! Thanks

In reply to a post by brandscill:

How are speeds looking at the moment (people who have switched)?

I've seen recent reports that things are improving and people on Twitter claiming they're getting the speeds they were advertised.

Not good. The http://speedtest.btwholesale.com/ speed test they accept as evidence seems to be fixed in some way (whitelisted?), as is speedtest.net. Others, such as speedof.me and testmy.net show what appears to be the real speed, which is a fraction of what http://speedtest.btwholesale.com/ shows.

In reply to a post by docn:

In reply to a post by brandscill:

How are speeds looking at the moment (people who have switched)?

I've seen recent reports that things are improving and people on Twitter claiming they're getting the speeds they were advertised.

Not good. The http://speedtest.btwholesale.com/ speed test they accept as evidence seems to be fixed in some way (whitelisted?), as is speedtest.net. Others, such as speedof.me and testmy.net show what appears to be the real speed, which is a fraction of what http://speedtest.btwholesale.com/ shows.

https://twitter.com/djblu2003/status/715262749895487488

I highlighted this in March, nice to see they have done nothing about it.

It's deceiving to say the least.

In reply to a post by DJblu1980:

I highlighted this in March, nice to see they have done nothing about it.

It's deceiving to say the least.

Deceiving? I think I'd use a rather stronger word to describe what's going on. Just a matter of time before it hits the fan and lands both SSE and Daisy in trouble though.

I am so glad I stuck with Plusnet and didn't give in to the temptation

In reply to a post by kasg:

I am so glad I stuck with Plusnet and didn't give in to the temptation

It's not really a problem. The 'service' that they're providing is so far adrift from the one they promised (I did get some written assurances before switching) that they'll have no option but to agree to accept termination of the contract without penalty. That will enable me to go back to my original ISP as a new customer, with the usual new customer pricing.

In reply to a post by docn:

That will enable me to go back to my original ISP as a new customer, with the usual new customer pricing.

Even as such a recently departed customer? In my case I got a very good retention deal with Plusnet so was happy to stay.

Someone over at Discuss ISP reporting improvements

http://www.discussisp.com/forum/viewtopic.php?f=3&t=...

Not for long though. Look at page 3 of your link.

Yeah just saw.

Looks like work has been done but perhaps some way to go yet!