In reply to a post by trolleybus:

I question the use of the word �some�, implying a few when in fact it is almost everyone.

BT always do that, the words "most" and "all" don't seem to be in their lexicon.

And to be fair, a number of BT customers won't be seeing these issues. Eg those who haven't turned their modems on yet

How is it for you now?

It is all looking ok for me now.

Paul

Seems to be better for me now - sites that weren't available to me a couple of hours ago now appear to be working.

In reply to a post by redbutcher:

Seems to be better for me now - sites that weren't available to me a couple of hours ago now appear to be working.

Yeah, it was very annoying to not be able to check our emails on our own server, loads of timeouts, but everything as far as we can see is now working for us.

Paul

Well, 100% of the systems I've used this morning, at home (Eclipse), at our church (Plusnet), and at a friends 15 miles away (Eclipse), have all been working fine. No outages or other problems.

Edited by cheshire_man (Wed 20-Jul-16 12:53:14)

Seems to be resolved - all sites that failed earlier are back and loading at full speed.

Is the problem resolved or is traffic being re-routed? At one point I heard it was "cable damage" which could mean either theft or a JCB took a liking to it!

In reply to a post by MHC:

Is the problem resolved or is traffic being re-routed? At one point I heard it was "cable damage" which could mean either theft or a JCB took a liking to it!

I read it was power failure.

Paul

Most BT locations have excellent back-up power through banks of batteries some of which will be supplemented by generators. I would be surprised if it was unless the failure was in the final internal distribution side.

Edit to add:

Just received an email which contains:

"We�re sorry that some BT and Plusnet customers experienced problems accessing some internet services this morning. Around 10 per cent of customers� internet usage was affected following power issues at one of our internet connection partners� sites in London," a spokesman said.

So yes, power, however not a BT fault ... although BT will get the blame!

Edited by MHC (Wed 20-Jul-16 13:37:48)

In reply to a post by MHC:

Most BT locations have excellent back-up power through banks of batteries some of which will be supplemented by generators. I would be surprised if it was unless the failure was in the final internal distribution side.

Edit to add:

Just received an email which contains:

"We�re sorry that some BT and Plusnet customers experienced problems accessing some internet services this morning. Around 10 per cent of customers� internet usage was affected following power issues at one of our internet connection partners� sites in London," a spokesman said.

So yes, power, however not a BT fault ... although BT will get the blame!

Yep, I read the issue was due to a Power outage at Telecity.

Paul

In reply to a post by PaulKirby:

Yep, I read the issue was due to a Power outage at Telecity.

You read that in this thread