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Standard User PaulKirby
(fountain of knowledge) Thu 21-Jul-16 08:25:42
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Re: BT Network failure?


[re: deleted] [link to this post]
 
In reply to a post by EddyTheDog:
It's not just my imagination then
Nope.

Paul
Standard User UKconfederate
(learned) Thu 21-Jul-16 08:45:23
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Re: BT Network failure?


[re: PaulKirby] [link to this post]
 
I can also confirm for the past hour (went down around 7:45am) I've either had extremely slow (less than 0.1Mbps) or no internet via BT Broadband on my home line and absolutely no internet at all on Zen via my business line. Both connected to same exchange but different VDSL cabinets.

Having to access internet via tethering to my mobile phone.
Standard User michaelh
(fountain of knowledge) Thu 21-Jul-16 08:49:44
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Re: BT Network failure?


[re: PaulKirby] [link to this post]
 
Very slow here in Droitwich Spa


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Standard User PaulKirby
(fountain of knowledge) Thu 21-Jul-16 08:57:56
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Re: BT Network failure?


[re: UKconfederate] [link to this post]
 
In reply to a post by UKconfederate:
I can also confirm for the past hour (went down around 7:45am) I've either had extremely slow (less than 0.1Mbps) or no internet via BT Broadband on my home line and absolutely no internet at all on Zen via my business line. Both connected to same exchange but different VDSL cabinets.

Having to access internet via tethering to my mobile phone.
Well Twitter is now working so we can moan at BTCare LOL

Paul
Standard User PaulKirby
(fountain of knowledge) Thu 21-Jul-16 09:00:07
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Re: BT Network failure?


[re: michaelh] [link to this post]
 
In reply to a post by michaelh:
Very slow here in Droitwich Spa
Well its very slow in London, hardly no sites works including access to our server frown
Twitter seems to be mostly working, TBB is very slow ATM, but it working smile

Paul
Standard User PaulKirby
(fountain of knowledge) Thu 21-Jul-16 09:12:50
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Re: BT Network failure?


[re: PaulKirby] [link to this post]
 
LOL even their time is wrong...

Thu 21/07/2016 at 09:32 Ongoing Loss of Broadband and Telephone services.

So does that mean they new it was going to happen LOL.

Paul
Administrator MrSaffron
(staff) Thu 21-Jul-16 09:16:56
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Re: BT Network failure?


[re: PaulKirby] [link to this post]
 
From what I can see its packet loss so sites with less heavy graphic use may well continue to work, and email while slow should be OK.

One provider is saying on twitter a power issue in Telehouse North today

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 21-Jul-16 09:31:51
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Re: BT Network failure?


[re: MrSaffron] [link to this post]
 
From http://www.voipfonestatus.co.uk/incidents/qh874zmmzx3y

BT have confirmed there is a major outage in Telehouse North, London affecting our interconnect. Staff are on-site to resolve the issue as quickly as possible. We will keep you updated as soon as we have more information.
Posted 21 minutes ago. Jul 21, 2016 - 09:00 BST
Standard User BuckleZ
(fountain of knowledge) Thu 21-Jul-16 10:31:56
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Re: BT Network failure?


[re: deleted] [link to this post]
 
traceroute to thinkbroadband.com (80.249.99.130), 64 hops max, 72 byte packets
1 bthomehub (192.168.1.254) 4.194 ms 1.652 ms 1.383 ms
2 * * *
3 * * *
4 31.55.185.184 (31.55.185.184) 17.061 ms 16.224 ms 16.199 ms
5 core2-hu0-10-0-0.colindale.ukcore.bt.net (195.99.127.134) 16.583 ms 17.464 ms 16.912 ms
6 core3-hu0-14-0-7.faraday.ukcore.bt.net (195.99.127.64) 17.071 ms 17.867 ms 17.266 ms
7 213.137.183.36 (213.137.183.36) 17.068 ms 21.572 ms 16.959 ms
8 t2c3-xe-1-0-0-0.nl-ams2.eu.bt.net (166.49.208.216) 23.717 ms 24.529 ms 24.031 ms
9 * t2c4-xe-3-0-0-1.nl-ams2.eu.bt.net (166.49.237.11) 54.762 ms 53.709 ms
10 * 212.41.145.178 (212.41.145.178) 56.400 ms 53.694 ms
11 if-ae-11-2.tcore2.av2-amsterdam.as6453.net (80.231.152.25) 60.924 ms * *


Taking the same weird routing to TBB

BT Infinity 2 using HH5A
TBB Speedtest
My Broadband Ping
Standard User PaulKirby
(fountain of knowledge) Thu 21-Jul-16 10:32:20
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Re: BT Network failure?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
From what I can see its packet loss so sites with less heavy graphic use may well continue to work, and email while slow should be OK.

One provider is saying on twitter a power issue in Telehouse North today
Well I was thinking it was more of a routing issue.

BTCare just Tweeted:
We�re sorry that some BT customers can't connect to some internet services today.We're working to reduce impact, engineers are on site now

I cannot even ping our server.

It also seems that Zen are re-routing their customers that was having the issue.
Zen status:

We have been made aware of issues on BT Network.

All customers connecting though London may experience drops in connectivity but then reconnect to Zen's network via other gateways.

If you are experiencing issues reconnecting, please power down your equipment for a few minutes.

BT are investigating the issue and updates will be provided when we have them.

Zen regret any inconvenience this may cause.


Paul
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