Switching ISP back to plusnet is unlikely to have any effect, since BT and PlusNet use the same level of stability to my knowledge...

It will just be because the DLM has reset, give it time to kick in once again.

Ensure you are using the exact same equipment as on PlusNet, as otherwise the modem in use may be a factor that lowers the speed, with some modems performing worse.

Lots of users reporting the smarthub gives them slightly slower sync speeds than previous routers.

I will let the line settle and hopefully g.inp gets turned back on and I get my usual speed. Thanks

I'm in a similar boat, although not so extreme.

I upgraded from Infinity 1 to 2 via a special price offer of £14pcm for 24 months and my speeds have dropped, the poor flat wiring was managing ~2.5MB/sec minimum (peaking to ~2.7MB/sec) and now I do well to get 2.1MB/sec.

I could have sworn I read something somewhere that says Infinity2 users are guaranteed at least a 20000mbps download sync, but I've been stuck at 18000 since the "upgrade."

Our changeover was almost 3 weeks ago, if nothing improves from Monday, I will actively chase this up.

Edit: From my upgrade conformation e-mail...

"How fast will it be?
We estimate your download speed will be between 22Mb and 32Mb, and your upload speed will be between 6Mb and 7Mb.
The minimum guaranteed speed you can expect from your BT Infinity will be 20Mb."

Edited by SteveC (Fri 22-Jul-16 13:28:37)

What sync did you have on Infinity 1?