General Discussion
  >> Fibre Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | 4 | 5 | (show all)   Print Thread
Standard User deleted
(deleted) Mon 03-Oct-16 16:39:10
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
First an update. BT Retail's MyBT now informs me that I will be connected on Wednesday. I still think the problem was the lock as on checking the cab again this morning it appears that the lock at the front of the cabinet has to be unlocked before either door, that to the PCP and that to the DSLAM, can be opened. I was told in a phone call from a BT person who saw my post (thank you Patrick) that he had not previously seen a similar engineer's report and that lack of access looked to be the problem.

Neither door appears to have been opened. I suspected there might be a problem, it's not as if we haven't had quite a few in getting this community funded cab up and running, so I placed a telltale on the cab on Thursday evening so I could see if anyone visited it. The telltale hasn't been touched or moved but will do so once either door is opened.

As for my having no broadband. Well that's not strictly true. I was previously using Plusnet and that was terminated when the phone switched to BT and authentication failed. However a little later I realised that I still syncing (ADSL2+) and thought I would give the generic BT logon a go and that worked. If I had been on a Sky or a TT service I would have had no broadband and as far as BT Retail are concerned I have none however BT Wholesale continue to provide a service.
Standard User sidef
(newbie) Mon 03-Oct-16 17:25:40
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
Yes, for an AIO cabinet, the central silver/black lock has to be undone first, to allow access to the RHS door with the VDSL and copper jumper blocks. There are also 2 smaller tri-head locks on the RHS (and 2 on the LHS door but with different heads), but on our cabinet the engineers seem to leave those (RHS tri locks) undone and rely on the central black lock.
Standard User deleted
(deleted) Mon 03-Oct-16 17:59:41
Print Post

Re: For a BT engineer


[re: sidef] [link to this post]
 
Thank you. Much as I thought, a key is required.

I wonder if all BT engineers responsible for junpering VDSL connections at a PCP have such a key? Perhaps not since it is only AIO cabs that appear to need one for jumpering.

Someone has visited the cab since my earlier post as the telltale was missing on my return home a few minutes ago. I must pop out and place another one there to see if there are further visits before I get connected..


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Wed 05-Oct-16 12:29:59
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
Thanks BT and those who have helped us over the years to get us our community funded AIO. Connected this morning, and yes, it appears that a lack of the necessary key was the reason for my not being connected last Friday. Second connection on the cab with a third having failed this morning due to problems with their D side.

Maximum data rate: 35082 / 105896
Data rate: 20.00 Kbps / 79.99 Kbps

I had thought I might have seen less given the additional D side added when breaking in to the EO cable and routing it via the AIO cab. Will undoubtedly drop as others on the development move over to VDSL but hopefully not too much given there's some headroom.
Administrator MrSaffron
(staff) Wed 05-Oct-16 12:39:20
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
Done a speed test with postcode at http://www.thinkbroadband.com/speedtest

Spotting the 'impossible' speed tests is a monthly task to assist in tracking the roll-outs and various special trials etc

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 12:52:09
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
In reply to a post by MCM:
Thanks BT and those who have helped us over the years to get us our community funded AIO. Connected this morning, and yes, it appears that a lack of the necessary key was the reason for my not being connected last Friday. Second connection on the cab with a third having failed this morning due to problems with their D side.

Maximum data rate: 35082 / 105896
Data rate: 20.00 Kbps / 79.99 Kbps

I had thought I might have seen less given the additional D side added when breaking in to the EO cable and routing it via the AIO cab. Will undoubtedly drop as others on the development move over to VDSL but hopefully not too much given there's some headroom.

Nice, and grats, we are still waiting for the engineer two visits, two neighbours had their external work this and last week, seems our records haven't been updated after they did the fix, so no engineer visit for us, just shows how screwed up their system is frown

Paul
Standard User deleted
(deleted) Wed 05-Oct-16 12:54:59
Print Post

Re: For a BT engineer


[re: MrSaffron] [link to this post]
 
Andrew,

Here's one I did when first connected Thinkbroadband Speedtest
Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 13:02:01
Print Post

Re: For a BT engineer


[re: deleted] [link to this post]
 
In reply to a post by MCM:
Andrew,

Here's one I did when first connected Thinkbroadband Speedtest

That's a nice flat line smile

Paul
Standard User deleted
(deleted) Wed 05-Oct-16 13:03:55
Print Post

Re: For a BT engineer


[re: PaulKirby] [link to this post]
 
BT's records seem to be in a bit of a mess. For example the engineer jumpering my connection told me that the location of our cab still doesn't show on their maps and that the engineers are told the road name and have to locate it themselves. Fortunately the road is relatively short and the cab fairly prominent on the pavement although can be obscured at times by parked vehicles.

I hope the long running saga of your FTTP connection ends soon. Frustrating as it must be to see neighbours being connected it looks as though your long wait is nearly over and that you should be enjoying a decent connection speed soon.
Standard User deleted
(deleted) Wed 05-Oct-16 13:11:16
Print Post

Re: For a BT engineer


[re: PaulKirby] [link to this post]
 
It is isn't it. I have to say I'm pretty pleased with it so far.

BTW and somewhat off topic, having moved from a static IP to a dynamic IP, can you or anyone else looking at this thread recommend a cheap dynamic DNS service? I need to set up access to my Synology NAS farm. The family are going to be hitting it quite soon. And yes farm is perhaps the best word to describe the eight linked boxes (4 Synology, 4 Netgear with 39 hard drives). smile
Pages in this thread: 1 | [2] | 3 | 4 | 5 | (show all)   Print Thread

Jump to