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Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 13:16:31
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Re: For a BT engineer


[re: deleted] [link to this post]
 
In reply to a post by MCM:
I hope the long running saga of your FTTP connection ends soon. Frustrating as it must be to see neighbours being connected it looks as though your long wait is nearly over and that you should be enjoying a decent connection speed soon.

You would think and hope that, but I am having a bad feeling about it.

Well when we was able to order FTTP back 12th August, the engineers came out very fast due to lack of jobs to do at the time (i.e. 15th August), they did find a build issue at our splitter node, which nobody was aware of until then, so everything was halted.

Last week they re-spliced every fibre in our splitter node, then a couple of days later they did one neighbour and a week later (i.e. Monday 3rd) they did the other.

When they did two of my neighbours external work I asked about our install and I was told that they are aware of our external work and that it will be done some time this week, then yesterday I got a phone call from openreach stating they cannot do our FTTP install due to build issues at our splitter node.

Now this build issue openreach was talking about on the phone was the job that had them re-splice every fibre to the correct trays which has been completed and was done 27th September.

So to me they have updated the other two records to say the work has been done and to continue with the install, however ours hasn't been updated, so they cannot continue.

So now I am now with an open order with an allocated fibre strand.

Paul
Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 13:26:18
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Re: For a BT engineer


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In reply to a post by MCM:
It is isn't it. I have to say I'm pretty pleased with it so far.

I am currently very jealous of that along with your 8ms latency tongue

This is our current ADSL2+ one frown

In reply to a post by MCM:
BTW and somewhat off topic, having moved from a static IP to a dynamic IP, can you or anyone else looking at this thread recommend a cheap dynamic DNS service? I need to set up access to my Synology NAS farm. The family are going to be hitting it quite soon. And yes farm is perhaps the best word to describe the eight linked boxes (4 Synology, 4 Netgear with 39 hard drives). smile

Nice, was there a difference in prices between home and business connections for that speed ?

I couldn't see any for FTTP 300 / 20 in their business section, only the 80 to them 1G or 10G.
Due to the business version can have static IP blocks for a few extra squid.

Its a shame you cannot pay the extra few squid pm to get a static ip, I would pay it.

Paul

Edited by PaulKirby (Wed 05-Oct-16 13:28:06)

Standard User deleted
(deleted) Wed 05-Oct-16 13:37:41
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Re: For a BT engineer


[re: PaulKirby] [link to this post]
 
I haven't properly compared BTR with BTB. I went BT Retail which I think may have been a mistake. I was attracted by the 12 month contract, 12 month price and the offers. So far have heard nothing about the Reward cards or Quidco (will chase both now my order is complete) and only after I had ordered did I find it could have got a decent unadvertised monthly price if I had stayed with my previous ISP which would have meant retaining my static IP.

I'd love to have the option to pay for a static IP and will most likely move to an ISP offering static IPs once this contract is up in a year's time. Meanwhile I'll have to learn to live with a dynamic IP address.


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Administrator MrSaffron
(staff) Wed 05-Oct-16 13:44:08
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Re: For a BT engineer


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Yeap code has spotted it so will get added to the coverage data when the next full trawl is done.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User WelshWArrior
(fountain of knowledge) Wed 05-Oct-16 14:03:48
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Re: For a BT engineer


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And there was me thinking mine was flat wink

-------------------------------------------
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http://www.thinkbroadband.com/speedtest/button/14676...
Standard User Pgre
(experienced) Wed 05-Oct-16 15:00:47
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Re: For a BT engineer


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Glad you got sorted in the end !
I mentioned your key issue to a nice Open-reach chap who's doing the copper routing for our new AIO cab yesterday and he said that the one we had was a standard universal one. So would be interested to see how yours is different.

I am hoping in the next few weeks that it will be powered and then the network rearrangement work will be plain sailing.

It looks like the copper at the moment now routes into the new AIO and only once the cab is powered and testes would they then pull the copper connections from the old PCP and joint them to bypass the old one.

Regards PGre
Standard User RobertoS
(elder) Wed 05-Oct-16 17:08:31
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Re: For a BT engineer


[re: Pgre] [link to this post]
 
It may be useful for the future to now know that "testes" isn't caught by the censor. laugh.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 17:10:31
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Re: For a BT engineer


[re: deleted] [link to this post]
 
In reply to a post by MCM:
I haven't properly compared BTR with BTB. I went BT Retail which I think may have been a mistake. I was attracted by the 12 month contract, 12 month price and the offers. So far have heard nothing about the Reward cards or Quidco (will chase both now my order is complete) and only after I had ordered did I find it could have got a decent unadvertised monthly price if I had stayed with my previous ISP which would have meant retaining my static IP.

I'd love to have the option to pay for a static IP and will most likely move to an ISP offering static IPs once this contract is up in a year's time. Meanwhile I'll have to learn to live with a dynamic IP address.

Yeah, I would of liked to compare the two for 300/20, I know there is a lot of extra stuff on the business side for the 80Mb option.

As for offers I wasn't given any due to I ordered our FTTP over the phone, it would of been nice to order via their site but for some reason it only displayed up to infinity option 2 and not a mention of 3 or 4, it did say that I could get the 300Mb option.

I did try again 10 or so mins later and it just failed to display any fibre packages but still said I can get 300Mbps, so I phoned and was told there is an issue on the site, so I got no discount i.e clubcard etc nothing.

So I get shafted on the offers and now by openreach by not updating my records (i.e. removing the marker on my record) so another long wait I guess.

And getting in contact with my case hander at BT is impossible and its only them openreach will deal with to-do with our info.

Yeah, I really want a Static IP due to our server requires it to use some stuff, granted some stuff had to be hacked and recompiled to allow for other means to work with a dynamic ip.

Sadly to get a static ip would mean to get a business connection, but like I said I couldn't see the 300Mbps option, I could go with Zen Business Plus (I think) but that's twice the price of BT, I am not that willing to part an extra $50 pm just for a Static IP.

Also we are very limited to who we can go with due to it being FTTP, so BT have us by the balls here and they know it.

I might try and bring up the issue with my case handler to-do with the static ip issue, £10 pm extra would be fine.

Paul
Standard User PaulKirby
(fountain of knowledge) Wed 05-Oct-16 17:14:31
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Re: For a BT engineer


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
It may be useful for the future to now know that "testes" isn't caught by the censor. laugh.

Because it might be painful I guess ooo

Paul
Standard User deleted
(deleted) Wed 05-Oct-16 17:32:50
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Re: For a BT engineer


[re: Pgre] [link to this post]
 
In reply to a post by Pgre:
Glad you got sorted in the end !
I mentioned your key issue to a nice Open-reach chap who's doing the copper routing for our new AIO cab yesterday and he said that the one we had was a standard universal one. So would be interested to see how yours is different.

I am hoping in the next few weeks that it will be powered and then the network rearrangement work will be plain sailing.

It looks like the copper at the moment now routes into the new AIO and only once the cab is powered and testes would they then pull the copper connections from the old PCP and joint them to bypass the old one.


The initial locks while the cabinet is being installed are generic. Once a cab is comminssioned, a different silver lock is fitted with a unique key as far as I know.
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