Hello fellow Invernessian!

When on the call I explicitly stated that I was concerned that BT would have anything whatsoever to do with my Vodafone FTTC. I was assured that they wouldn't due to Vodafone's network. I laboured the point fairly heavily as that didn't ring true with me as I understood that BTO would still handle things from the exchange. I suggested that I go off and research things a bit more, they tried to get me to sign up there and then but I didn't as I was pretty sure what I was being told was incorrect. As I say it's possible that they didn't understand the technical issues but it definitely wasn't because they thought that I meant that I'd have to deal with BTO directly as opposed to having to go through the ISP.

In reply to a post by 1976aca:

When on the call I explicitly stated that I was concerned that BT would have anything whatsoever to do with my Vodafone FTTC. I was assured that they wouldn't due to Vodafone's network.

They should have said something like "if any fault occurs on Vodafone network we will attempt to fix this ourselves, however where the fault is outside our control eg between your property & exchange then we will get in touch with Openreach on your behalf to get it fixed".

I wouldn't get too downbeat about it, sales teams of pretty much all mainstream ISPs will tell you something similar, you really need to speak to their level 1 or 2 tech support to get detailed accurate information.

Don't worry EE once at a large press conference confused some tech journalists into believing they had a massive FTTH network that they owned in the UK. Had to do a quick 30 second impromptu explanation but phrased as a question.

Got a leaflet through the door today and this struck me as misleading:

* Just superfast fibre that's up to 9x faster than UK standard broadband.

They can't provide anyone with anything faster than they can already get.

LOL - a potentially costly misprint

I think you may find, that they are referring to what the Government considers 'Basic broadband', which is 2Mbps - So 9 times that should not be too much of a struggle for their FTTC in most situations! https://www.gov.uk/guidance/broadband-delivery-uk

All depends on what is standard broadband, some suggest its 2 Mbps, but experience from others suggests PR people mean ADSL/ADSL2+ services

http://www.thinkbroadband.com/news/7521-uk-broadband...

Suggests saying something like 5 or 6 probably safe, maybe push it slightly higher if referring to up to 76 Mbps (i.e. we know our FTTC figures are slightly lower due to people picking price over speed)

"up to 9" - so anything from 0 to 9.

Openreach also manage faults on the line from home to the cabinet of course and faults on this section are not rare!

In reply to a post by kasg:

"up to 9" - so anything from 0 to 9.

I would definitely worry about any ISP that is providing 0 times faster than the UK standard