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Standard User PaulKirby
(fountain of knowledge) Tue 13-Sep-16 23:40:56
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Re: Cabinet 109 Stratford


[re: mr_mojo] [link to this post]
 
Just checked the postcode that you said and Google Maps is showing it no way near the Sentinel Building on Liberty Bridge Road E15 1GB.

So maybe Google Maps is out dated.

I can see Virgin Media is in that area according to Roadworks.

As for the 1 Mbps that could be the default place holder speed, but I may be wrong.

I cannot see much more, the openreach Where and When page still have that cabinet as being out of scope, this might be down to the developer not bothering with fibre or the build is not completed yet.

So its just a waiting game which could go either way as in it getting fibre or not.

Paul
Standard User mr_mojo
(knowledge is power) Sun 13-Nov-16 23:38:48
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Re: Cabinet 109 Stratford


[re: PaulKirby] [link to this post]
 
Moved in, get around 10mbit/sec ADSL2+ which isn't the end of the world but a pretty significant downgrade from hyperoptic. Especially the upstream.

Hyperoptic can't install until 2 years after the building has been handed over apparently, because of some warranty with the builders. v annoying. I assume it will be the same problem with Virgin Media (which does service the other flats on the opposite side of the road).

So my only hope is Cabinet 109 gets fibre sometime soon.

Does BT regularly look at where new buildings are and replan fiber? Or is it pretty hopeless?

Edited by mr_mojo (Sun 13-Nov-16 23:41:13)

Standard User deleted
(deleted) Mon 14-Nov-16 04:02:30
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Re: Cabinet 109 Stratford


[re: mr_mojo] [link to this post]
 
Does BT regularly look at where new buildings are and replan fiber?
In the case of new properties it's for the developers to liaise with BT and to arrange the necessary connections. BT has more than its hands full trying to connect the many hundreds of thousands of older properties.


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ISP Representative Hyperoptic_CS
(isp) Mon 14-Nov-16 16:19:15
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Re: Cabinet 109 Stratford


[re: mr_mojo] [link to this post]
 
The 2 year warranty before installing only occurs with a very select few, new build, properties.
For most buildings this is not the case and we can get to work quickly, it does sound like you were unfortunate in this instance. Do check in with us to see how things are progressing, happy to help.

- Karis

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or by email to [email protected]
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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