Many thanks for all your comments. From the information that you have provided, i think that the fault lies within the Open Reach database, which is showing that we are too far away from the cabinet and therefore dissuading service providers from offering us fibre broadband.

Engineers who have visited in the past, have mentioned that the wiring diagram for our hillside, shows the cable routing in the opposite direction to what it actually does. Based on this, we would be last and furthest away. However, in reality, we are one of the first and nearest. If the database uses data from the wiring diagram, then it would be reasonable to assume that this is why it is showing "too far".
Would I be right in this assumption?

Thank you Ronski for the form which I have sent off and thank you Paul for the data to support my case.
Regards,
John.

In reply to a post by airebase:

Engineers who have visited in the past, have mentioned that the wiring diagram for our hillside, shows the cable routing in the opposite direction to what it actually does. Based on this, we would be last and furthest away. However, in reality, we are one of the first and nearest. If the database uses data from the wiring diagram, then it would be reasonable to assume that this is why it is showing "too far".
Would I be right in this assumption?

The impression I got was that the "opposite direction" would be coming from a different cab; if they are using that, then the checker would have the wrong cab number too.

But it is certainly possible for some data to have been fixed (such as cab number) while other parts haven't (like the loss from the cable).

As MrSaffron says, sometimes differences can occur because of different repairs in the past. Other differences can occur when different thicknesses of copper get used - though this would require a separate cable.

In the end, all you can do is try it ... and to do that, you need to persuade Openreach to update the database.