In reply to a post by WWWombat:

The checker seems to be updated in batch mode, overnight. It can take a day or two for operational changes to filter their way through the BT systems into the checker.

Did you have an Openreach contact to get the fixes done last week? They'd be best placed to tell you the timescales from here on.

We don't have a contact, as Openreach won't talk to us, but the developer does, who they say they have spoken with. I'm still waiting for an update.

If you have a solid pon light it should just be a couple of days for the databases to marry up.

If not joy your chose ISP can chase Openreach using the serial number of your ONT.

Thanks. Andrew said the same when I emailed him. Annoying this isn't instant.

BT have a three week lead time on chasing Openreach apparently.

On the OR checker it currently says Exploring Solutions. This doesn't make any sense to me.

Good news! I was able to place an order this morning. Luckily I decided to place this order over the phone saving myself £23/m and a 12 month contract... (£48 instead of the £71 on the website).

Bad news is I have to wait until Friday for it to activate even though I've already got a router I can use.

@puntoboy
Which number did you phone to get the deal?

The FTTP sales team.

0800 5874787

Cheers